Business Analyst

WH Smith PLC; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A well-known retail organization in the United Kingdom is seeking a Business Analyst to analyze and define business requirements, enhance processes, and implement new business models. Key responsibilities include collaborating with stakeholders, preparing proposals, and overseeing implementations to improve workflows. Ideal candidates have a strong business analysis background and familiarity with Agile and Waterfall methodologies. The role offers a hybrid working model and various employee benefits including a competitive salary and annual bonuses.

Benefits

Hybrid Working Model

4pm Friday Finish

Flexible Working

24 Days holiday plus your Birthday off

Family Friendly Leave

Competitive Pension Contribution

Sharesave Scheme

Annual Bonus

Staff Discount Card

Qualifications

• Proven Business Analysis background.
• Excellent understanding of IT processes.
• Experience managing a multi-project portfolio.
• Previous experience in Retail, Logistics, FMCG, Manufacturing or CPG is ideal.

Responsibilities

• Identify and document business requirements.
• Define project delivery schedule with IT Project Manager.
• Analyse existing business processes for improvements.
• Prepare business/technology change proposals for stakeholders.
• Build relationships with internal IT Teams and suppliers.
• Oversee implementation of process improvements.
• Develop end-to-end test cases.

Skills

Business Analysis

Agile methodologies

Waterfall methodologies

IT process understanding

Job description

At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions.
As a Business Analyst here you will be responsible for analysing, recommending and defining business requirements to implement new business models and enhance existing processes, products and services.

What you will be doing:

• Working with stakeholders to identify and document business requirements
• Defining project delivery schedule with IT Project Manager and Business Partners
• Analysing existing business processes and identifying areas for improvement
• Preparing and delivering business / technology change proposals to stakeholders with comprehensive risk and impact assessment
• Building and maintaining relationships with internal IT Teams and 3rd party suppliers
• Developing training materials and conducting training sessions for end users
• Overseeing implementation of approved process improvements across the business group and IT
• Developing end-to-end test cases to deliver robust applications and services

What we are looking for:

• A proven Business Analysis background
• Excellent understanding of IT processes and associated skills.
• Experience of working with both Agile and Waterfall development methodologies
• Proven experience of managing a multi project portfolio
• Ideally previous experience in Retail, Logistics, FMCG, Manufacturing or CPG

How we reward our teams:

• Hybrid Working Model from home and in the office
• 4pm Friday Finish
• Flexible Working
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
• Family Friendly Leave
• Competitive Pension Contribution
• Sharesave Scheme
• Annual Bonus based on company and personal performance
• Competitive Salary
• Staff Discount Card for stores and online

About us

Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture.

At WHSmith, we're all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you-you're welcome here.

We're also open to flexible working where possible, so if that's something you need, let's chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know-we're happy to help!