Business Analyst

The Pioneer Group; Tyburn; On-site; GBP 37,000 - 43,000; Full time

Job summary

A small Housing Association in Birmingham is seeking an ambitious Business Analyst to join their Technology and Insight team. This permanent role involves gathering business requirements, providing analysis, and identifying process improvements. The ideal candidate will have experience in agile and waterfall methodologies, as well as expertise with business analysis tools. The company values community and offers excellent benefits including 29 days annual leave, pension schemes, and a commitment to staff wellbeing and development.

Benefits

29 days annual leave plus Bank Holidays

Pension schemes

Bupa Health Cash Plan

Agile/flexible working principles

Enhanced family-friendly policy

Learning and development opportunities

Internal coaching and mentoring

Staff social events

Qualifications

• Experience in gathering and defining business requirements and processes.
• Proven track record in delivering technology and business change projects.
• Ability to build relationships with managers, SMEs, and stakeholders.

Responsibilities

• Support delivery of transformation programmes understanding critical business requirements.
• Capture user stories and provide analysis for process improvements.
• Identify opportunities for improvement to facilitate successful change.

Skills

Business analysis tools and techniques

Requirements gathering

Process mapping

User stories and personas

Agile methodologies

Waterfall methodologies

Job description

Business Analyst

£37,578 - £42,703 dependent on skills

Birmingham, Castle Vale

Full Time, Permanent

Closing Date : 11th Jan 2026

Are you an ambitious Business Analyst? Do you have an experience in gathering and defining business requirements and processes?

We have an exciting opportunity for a Business Analyst to join our Technology and Insight team to support delivery of our transformation programme; understanding critical business requirements, capturing user stories, providing analysis and supporting improvement.

Developing strong working relationships with managers, SMEs and stakeholders you will gain an understanding of systems, processes and business requirements, identifying opportunities for improvement to help facilitate successful change.

We are looking for an astute Business Analyst with experience in delivering technology and business change projects. You will have previous experience in agile and traditional waterfall, as well as business analysis tools and techniques, including requirements gathering, traceability, process mapping user stories and personas.

The Pioneer Group is a small Housing Association in Birmingham. As a member of the Pioneer Group, you’ll be part of something special – a company committed to putting our Community at the heart of everything we do. This wouldn’t be possible without our dedicated employees.

With excellent terms and conditions and a permanent position, you would be working for a company that is committed to investing in our people. We offer a fantastic benefits package which includes:

• 29 days basic annual leave (full time) + Bank Holidays
• Pension schemes
• A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.
• A commitment to work life balance through our Agile / flexible working principles.
• Family Friendly policy with enhanced benefits
• Learning and Development opportunities
• Internal coaching and mentoring opportunities
• Staff social events