Business Analyst

STR Group Limited; Portsmouth; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading logistics company is seeking a Business Analyst to enhance operational efficiency through improved processes and systems. The role involves close collaboration with stakeholders to analyze current workflows, translate business needs into structured requirements, and support system changes across various platforms. Strong communication skills and a degree or equivalent experience are required. The position offers a hybrid working model, competitive salary, and a comprehensive benefits package including generous leave and a pension scheme.

Benefits

33 days pro-rata annual leave

Discounted ferry travel for family

Generous pension scheme

Qualifications

• Strong communication skills across technical and non-technical audiences.
• Experience delivering change and supporting user adoption.
• Good understanding of business systems and structured analysis techniques.
• Ability to engage stakeholders at all levels of the organisation.

Responsibilities

• Analyse and model business processes, data flows, and system interactions.
• Work with stakeholders to capture requirements and define future-state processes.
• Translate business needs into clear functional and system requirements.
• Facilitate stakeholder meetings and workshops across technical and non-technical teams.
• Support system change across ERP, CRM, reservations, and web platforms.

Skills

Strong communication skills

Experience delivering change

Good understanding of business systems

Ability to engage stakeholders

Education

Degree educated or equivalent professional experience

Job description

BUSINESS ANALYST - £50,000 - £55,000 - PORTSMOUTH (Gunwharf) HYBRID

This company operates within a transport and logistics environment where technology is central to service reliability, customer experience, and operational efficiency.

The Business Analyst will join the IT & Technology function and play a key role in improving how the organisation operates through better processes, systems, and data.

The role involves working closely with stakeholders across the business to understand current ways of working, identify inefficiencies, and design improved processes.

The Business Analyst will translate business needs into clear, structured requirements and functional specifications for development teams, while supporting delivery through to implementation and adoption.

Key responsibilities

• Analyse and model business processes, data flows, and system interactions
• Work with stakeholders to capture requirements and define future-state processes
• Translate business needs into clear functional and system requirements
• Facilitate stakeholder meetings and workshops across technical and non-technical teams
• Support system change across ERP, CRM, reservations, and web platforms
• Work closely with development teams throughout delivery and implementation
• Support organisational change, user adoption, and new ways of working

What the company is looking for

• Strong communication skills across technical and non-technical audiences
• Experience delivering change and supporting user adoption
• Good understanding of business systems and structured analysis techniques
• Ability to engage stakeholders at all levels of the organisation
• Degree educated or equivalent professional experience

Benefits

• 33 days pro-rata annual leave
• Concessionary ferry travel for you and your family, discount on food and drink as well as exclusive discounts at a range of Island and Mainland businesses.
• Generous pension scheme