Business Analyst

LOUGHBOROUGH UNIVERSITY; Loughborough; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading UK university is seeking an IT Services member to support and maintain its corporate systems, enhancing the staff and student experience. The ideal candidate will have experience working in complex environments, knowledge of business analysis techniques, and be skilled in engaging with new systems. This role offers a supportive environment with flexible working options, competitive pay, and excellent benefits.

Benefits

Generous holiday allowance

Access to fantastic facilities

Health and wellbeing support

Financial wellbeing schemes

Qualifications

• Experience in delivering systems in a complex organization.
• Worked through the application life cycle from analysis to de-commissioning.
• Knowledge of business analysis, solution design, and agile methodologies.

Responsibilities

• Support and maintain university corporate information systems.
• Collaborate with teams to enhance staff and student experiences.
• Drive digital transformation across the university.

Skills

Working in complex environments

Business analysis techniques

Software testing

Engaging with new systems

Job description

IT Services

Full time, open ended

Come and join IT Services at a UK top 10 university. We are at the forefront of supporting the digital campus, protecting and securing our IT systems, and developing strategies to take us forward in a rapidly evolving world. Whatever stage you are at in your career Loughborough University provides a vibrant, dynamic experience. The atmosphere on campus is friendly and relaxed and offers fantastic facilities for staff to use.

About the role:

The role is part of the Corporate Systems and Business Analysis teams that support, develop and maintain the University corporate information systems to meet the agreed strategic and operational needs. This is an opportunity to help shape Research, HR, Finance, Library and other corporate systems and work with colleagues in delivering an excellent staff and student experience.

About your team:

The team consists of 15 IT professionals providing business analysis, software development, application support, testing and systems management to a range of corporate IT systems, working closely with managers and professionals from across the university in a collaborative approach.

As a member of IT Services, you can expect:

• Support in developing your career, allowing you to progress towards your goals in a friendly environment
• Mentoring and development opportunities including exposure to a wide breadth of technologies
• To work closely with all of our partners from across the University to support digital transformation and deliver outstanding levels of service that are recognised as the best in the country by our students in the National Student Survey
• A supportive dynamic working policy with flexible home/hybrid working where possible
• A superb 440-acre green site in the heart of Leicestershire with first‑rate facilities, plenty of open space, gardens, and sports areas
• A great salary and benefits package, generous holiday allowance and pension scheme

To be able to undertake this role you will:

• Have experience of working and delivering systems in a complex environment/organisation.
• Have worked through the application life cycle, covering analysis, development, testing, implementation, support, maintenance and de‑commissioning.
• Have a working knowledge of business analysis techniques, solution design, software testing and release in an agile environment.
• Be ready to engage with new systems/services and want to develop your professional skills.

There is a sense of pride across campus; employees are proud to be part of our continuous success and are an essential part of achieving all that we do. It's not just students that arrive at Loughborough for the first day of their future - we want our staff to feel the same too.

Diversity of experience, thought and perspective enriches our university and the lives of its community. It is crucial to our ongoing development as an international institution. We strive to create a culture that supports equality and celebrates diversity throughout the campus, and we are actively seeking to make our team more diverse.

Applications for job-share, part‑time and flexible working arrangements are welcomed and will be considered in line with business needs.

Whatever area of IT you work in, if you're looking to make things happen then we're looking for you.

For more information refer to the full Job Description and Person Specification.

Informal chats about the role are welcomed, please contact Jon Hill, the Head of Corporate Systems and Business Analysis, on 01509 226012 or [e-mail].

Application closing date: 12 January 2026

Interview and test date: 28 January 2026 (held on the Loughborough campus)

Our Benefits

• Time off – generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme
• Where you work – access to a range of fantastic facilities with plenty of green space across our 523‑acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park
• Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities
• Support for you and those close to you – through our range of life event leave policies as well as access to an on‑site nursery at our East Midlands campus, flexible and hybrid working options
• Health and wellbeing – discounted gym memberships and access to world‑class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support
• Travel and sustainability – access to our electric vehicle and cycle‑to‑work schemes, as well as a variety of travel offers to support sustainable commuting

Discover more about the full range of rewards and benefits at Loughborough University.