Business Analyst

HCVT CPAs; Irvine; Hybrid; GBP 49,000 - 57,000; Full time

Job summary

A prominent consulting firm is seeking a Business Analyst to manage client interactions and technical support requests. The ideal candidate has a Bachelor’s degree in a relevant field and 1-3 years of experience, along with strong analytical and communication skills. This role offers a hybrid work model allowing flexibility, with a salary range of $65,000 to $75,000.

Qualifications

• Bachelor’s degree in relevant field required; accounting education/experience a plus.
• 1-3 years of experience preferred.
• Some experience using MS SQL for querying, maintenance and troubleshooting.

Responsibilities

• Investigate, resolve, or escalate business process and technical support requests.
• Manage support ticket backlog and prioritize effectively.
• Identify trends and suggest options to prevent future occurrences.
• Participate in requirements gathering and change management.
• Develop queries and data visualizations.
• Support application testing.

Skills

Analytical skills

Problem-solving skills

Customer service

Written and oral communication

MS SQL

Education

Bachelor’s degree in information systems, accounting, or related field

Job description

Come for the Challenge. Stay for the Experience.

At HCVT, we believe every challenge presents an opportunity to positively impact our clients and people. Talented and ambitious individuals who seek limitless professional opportunities thrive at HCVT. Our team is known for its technical skill and ability to help clients address complex business issues all while investing in and supporting our people to provide a rewarding employee experience.

What We Do and Who We Serve

We offer Tax, Audit, Advisory, and Business Management services to our clients, which include private and public companies, high-net-worth individuals, and family offices. We also specialize in serving clients across the following industries: Private Equity, Real Estate & Hospitality, Media & Entertainment, High-Net-Worth Individuals, Manufacturing & Distribution, Professional Services Firms, Technology, Healthcare, Nonprofit Organizations, and Affordable Housing.

We Live Our Core Values

Our values guide us in our day-to-day interactions with our clients and each other—Integrity at our Core; Building Success Together; Passion for Excellence; and Diversity, Equity, & Inclusion. We are focused and committed to the needs of our clients and our team.

Discover How Far You Can Go.

Opportunities abound at HCVT. Our firm has experienced steady growth since its founding in 1991 and continues to expand its client service offerings, creating new opportunities for professionals to grow their careers. We make significant investments in training and provide interesting, diverse, and intellectually stimulating client engagements for our teams to work on—the kind of work that helps you develop and refine your skills to advance in the profession.

Hybrid Work

HCVT currently offers a hybrid work model that allows eligible employees to work both remotely and in the office, based on business needs and team coordination. When working remotely, employees are expected to meet the same performance standards, adhere to the same policies, and maintain the same level of communication, collaboration, and responsiveness as working in the office. Please note that this arrangement is not guaranteed and subject to change at any time. We will strive to provide reasonable notice of any changes to your work location or schedule whenever possible.

Apply today and find out why so many come for the challenge—and stay for the experience. We look forward to meeting you!

The Business Solutions Group (BSG) at HCVT works across multiple service lines within the firm to evaluate their technology and process needs. We meet those needs by delivering best practice software implementations, custom development, and process design. Our team consists of business analysts, developers, and strategic leadership.

As a Business Analyst, you will be responsible for the following

• Investigates, resolves, or escalates incoming business process and technical support requests from various clients for internal accounting and tax applications; proactively communicates issues to management and development teams as needed
• Manages support ticket backlog and prioritizes effectively to meet client service levels
• Identifies trends in issues and proactively suggests options to prevent future occurrences
• Supports continuous creation of, and updates to, support documentation
• Participates in requirements gathering, change management, and release management
• Develops queries and data visualizations in response to analytics requests
• Supports application testing

To be successful, these are the skills and experience you will need

• Bachelor’s degree in information systems, accounting, or related field required; accounting education/experience a plus
• 1-3 years of experience
• Some experience using MS SQL for querying, maintenance and troubleshooting preferred
• Self-starter with ability to work independently with minimal supervision
• Strong analytical and problem solving skills
• Excellent written, oral communication and documentation skills; able to communicate complex technical answers to non-technical people
• Customer service-oriented
• Flexible with changes in hours during busy season and able to assist after hours/on weekends if needed

This salary range is specific to the state(s) listed and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set and education; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the range for this position is $65,000 to $75,000.

Connect with us

LinkedIn, Instagram, Facebook, HCVT Website

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