Business Analyst

Student Loans Company; Glasgow; Hybrid; GBP 46,000; Full time

Job summary

A government-owned organization in Glasgow is seeking a Business Analyst on a 12-month fixed-term contract. In this role, you will understand and address business problems, facilitate user needs, and support projects aiming for improvement while collaborating with stakeholders. The ideal candidate will have experience in agile practices, analytical skills, and be proficient in managing business requirements. This position offers 28 days annual leave plus 8 public holidays, a Civil Service pension scheme, and flexible working options.

Benefits

28 days annual leave plus 8 public holidays

Flexible working options

Life insurance cover for 4× annual salary

Discounts at retailers and bike-to-work schemes

Qualifications

• Experience in agile methodologies and project management.
• Proven ability to analyze and solve complex business issues.
• Skills in defining, managing, and prioritizing requirements.

Responsibilities

• Understand business problems and identify improvement areas.
• Work closely with stakeholders to define user and business needs.
• Support the design, development, and implementation of business changes.

Skills

Agile working practices

Analyzing complex business problems

Conducting options analysis

Modelling business processes

Requirements management

Stakeholder communication

Collaboration with cross-functional teams

Job description

Salary: 45,172 GBP Annual

Pension: A Civil Service Pension with an employer contribution of 28.97%. Please refer to the Civil Service Pensions website for more information.

Type: Full time

Fixed Term End: 01-02-2027

Please note: The advert will close at 11:59PM the night before the listed closing date.

SLC offers a blended working model which will typically be 2 days in the office and 3 days from home.

Is it time you unlocked your potential?

Student Loans Company (SLC) is a non‑profit making, government‑owned organisation that provides loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values

• Honesty: We act with integrity and transparency, sharing information openly and addressing challenges with courage.
• Empowerment: We enable people to take initiative, make impactful decisions, and continuously learn and grow.
• Accountability: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
• Respect: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
• Trust: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

About the role

SLC offers an opportunity for a Business Analyst to join our team on a 12‑month fixed‑term contract. Reporting to a Lead Business Analyst, the Business Analyst will be assigned to small–to–medium sized projects or will work as part of a team supporting larger and more complex projects.

As a Business Analyst, you will play a key role in understanding business problems and identifying opportunities for improvement. You will use your analytical mindset to explore how a business or business area operates – considering people, processes, data, information, technology, and organisational structures. You will help shape meaningful change by identifying areas for improvement, exploring feasible options, analysing impacts, and defining what success looks like.

You will work closely with stakeholders to understand and articulate user and business needs, enabling the effective design, development, testing, and implementation of services and business change that align with organisational goals.

What you bring

• An understanding of agile working practices and ability to apply them in projects.
• Ability to identify, investigate, and analyse complex business problems and opportunities.
• Experience in conducting options analysis and feasibility assessments on small or medium projects or as part of larger programmes.
• Proficient in modelling business processes with minimal supervision.
• Skilled in analysing, designing, prioritising, and implementing business process changes.
• Excellent understanding of requirements management and ability to define and manage requirements effectively.
• Ability to communicate clearly with stakeholders and manage their expectations and commitments.
• Ability to collaborate and work effectively with cross‑functional teams.

You can expect more from a career with SLC

We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

• 28 days annual leave plus 8 public holidays
• Option to buy/sell annual leave
• Flexi‑time and enhanced flexible working options available
• Option to join the Civil Service pension scheme
• Life insurance cover for 4× annual salary
• Enhanced company sick pay and family leave including maternity, paternity and adoption
• Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle‑to‑work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
• To find out what it’s like to work at Student Loans Company click here SLC Careers

The Legal Bits

We'll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.

SLC is committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long‑term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email [e-mail].