Business Analyst

Reed; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A north east software product company is seeking a Business Analyst to gather and document business requirements, ensuring alignment between stakeholders and technical teams. The role involves supporting digital transformation initiatives and managing multiple projects. Candidates should have strong communication skills, experience with Agile methodologies, and proficiency in Microsoft Office and Azure DevOps. A competitive salary and professional development opportunities are offered.

Benefits

Competitive salary and benefits package

Opportunities for professional development

Collaborative environment

Qualifications

• Proven experience in requirements gathering and documentation.
• Strong knowledge of Agile methodologies, including writing user stories and acceptance criteria.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Gather, analyse, and document business and customer requirements.
• Act as the link between stakeholders and product managers.
• Support digital transformation initiatives.

Skills

Requirements gathering and documentation

Agile methodologies

Microsoft Office (Visio, Excel, Word, PowerPoint)

Azure DevOps

Excellent communication

Stakeholder engagement

Managing multiple projects

Tools

Balsamiq

Figma

Job description

A north east software product company is looking for a Business Analyst to join their team and play a key role in delivering high-quality software solutions for their utilities clients. This is an exciting opportunity to work on impactful projects, bridging the gap between business needs, customer requirements, and technical delivery.

Key Responsibilities

• Gather, analyse, and document business and customer requirements to produce clear, detailed specifications.
• Act as the link between stakeholders, product managers, developers, and testers to ensure alignment and clarity.
• Support digital transformation initiatives and contribute to process improvements.
• Prepare and deliver presentations to internal and external stakeholders.
• Collaborate across multiple projects, ensuring requirements are captured and delivered on time.

Skills & Experience

• Proven experience in requirements gathering and documentation.
• Strong knowledge of Agile methodologies, including writing user stories and acceptance criteria.
• Proficiency in Microsoft Office (Visio, Excel, Word, PowerPoint) and Azure DevOps.
• Excellent communication and stakeholder engagement skills.
• Strong experience working with software developers.
• Ability to manage multiple projects simultaneously.

Desirable

• Experience with digital transformation and modern architecture patterns.
• Familiarity with design tools (e.g., Balsamiq, Figma) and data modelling.

What'son Offer

• Competitive salary and benefits package inc EV Scheme
• Opportunities for professional development and career progression.
• A collaborative environment where your input drives real change.