Business Administrator Apprentice

Acis Group; Scunthorpe; On-site; GBP 60,000 - 80,000; Full time

Job summary

An educational service provider based in Scunthorpe is seeking a Business Administrator Apprentice to be a key member of their Engagement & Experience Team. The role involves managing front-of-house operations, handling inquiries, and supporting various events. Candidates should possess strong interpersonal skills, attention to detail, and a willingness to learn. In this apprenticeship, you'll earn a Level 3 qualification while gaining valuable experience in administration and communication. The position offers a starting salary of £16,972 and generous benefits including leave and professional training.

Benefits

Generous holiday entitlement – 25 days annual leave plus bank holidays

Pension contributions

Opportunity to undertake professional training, funded by us

One day paid leave a year for volunteering work

Employee recognition scheme, with awards and gift vouchers

Cycle-to-work scheme

Employee Assistance Programme – confidential advice and support

Professional membership subscription for continuous professional development

Death in service benefit as part of our pension scheme

Qualifications

• Friendly, confident communicator with strong interpersonal skills.
• Well-organised with excellent attention to detail.
• Interest in administration, events, marketing or community engagement.
• Willingness to learn, take initiative and complete apprenticeship requirements.
• Ability to work positively within a team environment.

Responsibilities

• Welcome visitors and manage front-of-house smoothly.
• Handle enquiries, calls, and parent/carer communications.
• Build relationships with learners, partners, and local groups.
• Support and coordinate events, trips, and activities.
• Promote services through social media and marketing materials.
• Keep records, registers, and data accurate and up to date.
• Assist with finance tasks like orders and petty cash.
• Prepare agendas, take minutes, and follow up actions.
• Work collaboratively, suggest improvements, and provide general admin support.

Job description

Kick-start your career as a Business Administrator Apprentice! Join our Engagement & Experience Team and be the friendly face of our service‑supporting events, promoting opportunities, keeping systems organised, and helping learners succeed. You'll earn a Level 3 qualification with one of our college partners while building skills in communication, IT, organisation, and problem‑solving. If you're a people person with energy to spare, this is your chance to grow and make an impact!

What You’ll Learn and Skills You’ll Gain

• How businesses work & manage change
• Building strong relationships with people & partners
• Key policies like safeguarding & GDPR
• Data, finance & project basics
• Confident communication & customer service
• IT know‑how with Microsoft Office & digital tools
• Event planning & project support
• Problem‑solving, organisation & decision‑making

Key Responsibilities

• Welcome visitors and manage front‑of‑house smoothly
• Handle enquiries, calls, and parent/carer communications
• Build relationships with learners, partners, and local groups
• Support and coordinate events, trips, and activities
• Promote services through social media and marketing materials
• Keep records, registers, and data accurate and up to date
• Assist with finance tasks like orders and petty cash
• Prepare agendas, take minutes, and follow up actions
• Work collaboratively, suggest improvements, and provide general admin support

Qualifications

• Friendly, confident communicator with strong interpersonal skills
• Well‑organised with excellent attention to detail
• Interest in administration, events, marketing or community engagement
• Willingness to learn, take initiative and complete apprenticeship requirements
• Ability to work positively within a team environment

Desirable (Make you stand out)

• Previous experience in administration or customer‑facing roles
• Familiarity with social media platforms or marketing tasks
• Interest in supporting learners, education or community development
• Ability to deal with challenging behaviour at times
• An understanding of the different local services available for learners
• Interest in supporting the wider team with wellbeing activities, learning opportunities or employment support

Benefits

• Starting salary of £16,972
• Generous holiday entitlement – 25 days annual leave plus bank holidays
• Pension contributions
• Opportunity to undertake professional training, funded by us
• One day paid leave a year for volunteering work (in addition to your annual leave)
• Employee recognition scheme, with awards and gift vouchers
• Cycle‑to‑work scheme
• Employee Assistance Programme – confidential advice and support
• Professional membership subscription for continuous professional development
• Death in service benefit as part of our pension scheme

Closing date: 12th December 2025. As soon as a suitable candidate is found, we reserve the right to close the advert ahead of the closing date, so please do not delay in submitting your application.

Acis is committed to equality and diversity, is a proud member of disability confident and welcomes applications from any applicant who feels they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate, as well as provide support with interviewing if needed.