Business Administrator

London South East Colleges; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading educational institution in the City of London is seeking a friendly and organised Office Receptionist and Administrator. In this role, you will be the first point of contact for visitors, handling enquiries, and maintaining learner records. Ideal candidates will have administrative experience and strong communication skills. The position offers competitive benefits and a chance to make a positive impact on young people's lives.

Benefits

Generous annual leave allowance

Excellent pension schemes

Free onsite parking

Employee Assistance Programme

Cycle to work scheme

Access to onsite gym

Qualifications

• At least one year of experience in an administrative role.
• Excellent communication and interpersonal skills.
• The ability to prioritise tasks and work independently.

Responsibilities

• Welcoming visitors and being the first point of contact.
• Answering calls and responding to enquiries professionally.
• Maintaining accurate, confidential learner records.

Skills

Organisational skills

Communication

Empathy

Microsoft Office

Education

Level 2 qualifications in English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role

Please note we don't have a fixed closing date but will close the role when we have sufficient applicants. Apply soon to not miss out.

The Opportunity

We are looking for a friendly, well‑organised Office Receptionist and Administrator to be the first point of contact at our Nido Volans site. You'll play a vital role in supporting learners, their families and visitors, and in keeping the centre's day‑to‑day administration running smoothly. This is an excellent opportunity for someone who enjoys working in a team, values clear communication, and is motivated to make a difference in the lives of young people.

What You'll Be Doing

• Welcoming visitors and being the first point of contact for families, carers and professionals
• Answering calls, taking messages and responding to enquiries clearly and professionally
• Maintaining accurate, confidential learner records, including health and contact details
• Supporting admissions, withdrawals and changes to health or medication information
• Handling general office tasks such as letters, emails, ID passes and Oyster card top‑ups
• Assisting with events such as enrolment days, open evenings and inductions

About You

We're looking for someone who can bring professionalism, empathy and strong organisational skills to the role. The ideal candidate will have:

• At least one year of experience in an administrative role
• Level 2 qualifications in English and Maths
• A good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• The ability to prioritise tasks, meet deadlines and work independently or as part of a small team
• A respectful, flexible approach when working with learners, families and colleagues
• Experience in an education setting (desirable but not essential)

About the College

London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs.

Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state‑of‑the‑art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives.

As part of London & South East Education Group, the College is also the sponsor of London South East Academies Trust. This growing and successful Multi‑Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth. The Group has also recently launched a charity - the LASER Education Foundation, which supports disadvantaged children and families across the region through a wide range of programmes and initiatives.

With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation – and really make a difference in people's lives.

Benefits

Our benefits package includes a generous annual leave allowance plus a further three days over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering.

Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include:

• Access to our Employee Assistance Programme
• Free onsite parking
• Cycle to work / bike loan scheme
• Annual season ticket loan
• Access to the 'Discounts for Teachers' portal
• Free Wi‑Fi access in over 10,000 locations worldwide (Eduroam)
• Access to our onsite gym at Bromley, discounts in our in‑house restaurants and on our hair and beauty treatments

Accreditations

As employers, we recognise and embrace our legal and quality‑assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best‑practice information.

Equal Opportunities

London South East Colleges is fully committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.

As a Disability Confident‑Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at [email protected]. In line with KCSIE guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. All staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 and will be subject to an enhanced DBS check and a Children’s Barred List check if in regulated activity. Self‑disclosure is required as part of the recruitment process. Offers may be withdrawn if these checks prove unsatisfactory. The College's DBS policy covers the recruitment of ex‑offenders and is available upon request.