Business administrator

Excellence-Solutions Limited; Borehamwood; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused arts organization is seeking an enthusiastic apprentice Business Administrator to join their team. You will work closely with experienced professionals, gaining hands-on experience in administration, project support, and client coordination. The role involves liaising with care homes, applying for grants, and managing artworks. Candidates should possess communication and organizational skills and have a desirable background in English and Maths. There are potential progression opportunities into administrative or creative roles.

Qualifications

• Functional Skills in English and maths if required.
• GCSE or equivalent in English and Maths (Grade 4) is desirable.
• Exposure to exhibitions, grant applications, and workshop delivery.

Responsibilities

• Liaising with Care Homes and Charities.
• Applying for Grants and managing Art Orders.
• Supporting day-to-day operations and managing projects.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Team working

Initiative

Non-judgemental attitude

Patience

Education

GCSE in English (Grade E)

GCSE in Maths (Grade E)

Job description

We are looking for an enthusiastic, motivated, and hardworking apprentice Business Administrator to join our team. Working closely with an experienced Art Therapist and Artist, the apprentice will gain hands‑on experience in administration, coordination, and creative project support within a small, supportive business.

Responsibilities

• Liaising with Care Homes and Charities: Help coordinate and offer our art workshops in their spaces, bringing therapeutic art experiences to more people
• Applying for Grants: Assist in researching and applying for grants to support and expand our art therapy programs
• Managing Art Orders: Help manage and fulfill orders for our artwork, ensuring a smooth process for our clients
• Applying to Exhibitions: Support in applying to art exhibitions to showcase our work and connect with the broader art community
• Facilitating Clay Workshops
• Supporting day‑to‑day operations
• Working alongside experienced staff, Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
• The apprentice may progress into a paid administrative or studio support role within The Art Effect, taking on greater responsibility for bookings, communications, order management, and coordination of workshops and exhibitions.
• With exposure to exhibitions, grant applications, and workshop delivery, the apprentice could move into a creative project assistant role within arts organisations, charities, galleries, or community arts programmes.

Qualifications & Skills

• Functional Skills in English and maths if required
• GCSE in English (grade E) and Math (grade E) – desirable; an equivalent level of English and Maths is acceptable.
• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Initiative
• Non‑judgemental attitude
• Patience
• Desired qualifications: GCSE or equivalent maths and English (Grade 4) is desirable
• Let the company know about other relevant qualifications and industry experience you have – the apprenticeship can be adjusted to reflect what you already know.

Future Opportunities

• Potential progression to a paid administrative or studio support role within The Art Effect.
• Possible move into a creative project assistant role within arts organisations, charities, galleries, or community arts programmes.

Assessment

• End Point Assessment (EPA)