Bus Systems Analyst Consultant

ZipRecruiter; Birmingham; On-site; GBP 41,000 - 91,000; Full time

Job summary

A premier financial services company is seeking a Business Systems Analyst Consultant based in Birmingham. The role involves transforming legacy systems and working with business and technical teams to enhance productivity. Successful candidates should have a bachelor's degree and experience in business management and application development. This position offers a competitive salary range and a comprehensive benefits package.

Benefits

Medical coverage

401(k) with company match

Generous paid time off

Qualifications

• 3+ years of relevant industry experience.
• Knowledge and skills in technology application to business opportunities.
• Experience in business process improvement.

Responsibilities

• Understand team needs and compose user stories.
• Conduct in-depth analysis of business processes.
• Collaborate with teams to improve system productivity.

Skills

Application Development

Business Management

Customer Solutions

User Experience (UX) Design

Education

Bachelor's degree

Job description

Overview

Job Description

Position Overview: At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

As a Business Systems Analyst Consultant within PNC's Retail Lending - Credit Card Processing organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. As a Business Systems Analyst Consultant, you will be involved in transforming and updating legacy credit card systems and platforms.

Responsibilities

• Attending daily stand-ups.
• Understanding team needs.
• Working with business and technical teams to compose user stories.
• Collaborating with other BSAs to improve requirements.
• Conducting in-depth analysis of business processes, workflows, and data requirements related to credit card processor.
• Gathering requirements from business units and translating those to developers, architects, and testers.
• Documenting functional requirements in the form of user stories and analyzing requirements in the context of software and processes.
• Working closely with risk, IT, operations, and compliance teams to ensure seamless project execution and regulatory adherence.

Note: PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements.
• Monitors client experiences and feedback on the use of business applications; enhanced system productivity as needed.
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Skills

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

CBAP (Certified Business Analysis Professional) certification

Pay Transparency

Base Salary: $55,000.00 – $120,750.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/06/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Accommodations

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your method of contact in the body of the email. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, creed, national origin, sex, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.