Building Maintenance Officer

CRA GROUP RECRUITMENT AND PAYROLL LTD; Wrexham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A well-established local authority in Wrexham seeks a Lead Officer to oversee Housing Disrepair claims and other legal issues. This role requires strong analytical and decision-making skills as well as experience in managing complex claims. Responsibilities include investigating claims, preparing legal documentation, and acting as an Expert Witness. Applicants should have a relevant degree and experience within a local authority environment. Offers a full-time contract of 5-6 months.

Qualifications

• Proven experience in Housing Disrepair claims and similar roles.
• Strong contract management background.
• Knowledge of housing legislation and health & safety regulations.

Responsibilities

• Investigate claims thoroughly, conducting detailed interviews.
• Prepare reports for legal negotiations and serve as Expert Witness.
• Monitor and analyze Housing Department claims related to disrepair.

Skills

Analytical skills

Decision-making

Negotiation

Data analysis

Education

Degree in Law, Building Surveying, Housing Management, or related discipline

Job description

Overview

5-6 months contract with a local authority

Summary

The post holder will serve as the Lead Officer for the department, overseeing all aspects and procedures related to determining legal liability and defending the Authority against financial risks from Housing Disrepair claims, Personal Injury claims, Statutory Nuisance cases, and tenant compensation claims. This role requires strong analytical skills, decision-making ability in complex situations, and initiative to resolve issues effectively, ensuring compliance with statutory and regulatory requirements while minimising financial exposure for the Authority.

Responsibilities

• Investigate Housing Disrepair and allocated Personal Injury claims thoroughly, including conducting detailed interviews with claimants.
• Prepare comprehensive reports for insurers and solicitors and act as the Instructing Officer in settlement negotiations.
• Serve as the designated Expert Witness, attending court hearings and providing disclosure documentation, witness statements, and legal file preparation.
• Undertake detailed specialist surveys of dwellings to identify disrepair issues.
• Prepare contract specifications and manage contractors performing remedial works, ensuring quality standards and compliance with statutory and regulatory requirements.
• Monitor all Housing Department claims / reports related to damp issues and provide trend analysis and updates to Senior Management.

Requirements

• Proven experience in managing Housing Disrepair claims, Personal Injury claims, and Statutory Nuisance cases within a local authority or similar environment.
• Strong background in contract management and overseeing remedial works.
• Demonstrated ability to act as an Expert Witness and prepare legal documentation for court proceedings.
• Experience in data analysis and reporting to inform strategic decisions.
• Degree or equivalent qualification in Law, Building Surveying, Housing Management, or a related discipline.
• Professional membership (e.g., RICS, CIH, or similar) is desirable.
• In-depth knowledge of housing legislation, disrepair protocols, and health & safety regulations.

Additional Information

• Working hours: 37 hours per week
• Location: Ruthin Road, Wrexham, Wrexham Principal Area, LL13 7TU, United Kingdom
• Interviews to be held at Housing Services, Ruthin Road, Wrexham
• The role closes on 17th December 2025, apply ASAP.