Breakfast Supervisor

Aimbridge; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Newcastle upon Tyne is seeking a passionate Breakfast Supervisor to manage the breakfast operations at their hotel. You will lead a dedicated team, ensure quality service for up to 350 guests daily, and maintain a welcoming atmosphere. Previous supervisory experience in hospitality is essential. This role offers a competitive hourly pay of £13.71 and full-time hours with excellent benefits.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

24/7 access to employee assistance programme

Uncapped incentives

Complimentary meals on duty

Free on-site parking

Qualifications

• Experience in a busy restaurant or hotel environment is preferred.
• Ability to remain calm under pressure.
• Strong customer service orientation.

Responsibilities

• Supervise and motivate the breakfast team.
• Ensure compliance with food safety and hygiene regulations.
• Handle guest queries and feedback professionally.

Skills

Previous supervisory or senior team member experience

Confident leading a team in a high-volume service environment

Excellent communication and people skills

Strong focus on standards and detail

Proactive and positive approach

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

At Crowne Plaza Newcastle, we’re proud to deliver exceptional guest experiences in our vibrant city-centre hotel. Our breakfast service is one of the busiest in the region, welcoming up to 350 guests daily. We’re now looking for a passionate Breakfast Supervisor to join our established, quality-focused team.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Competitive hourly pay at £13.71 per hour
• Full-time, 40 hours per week (5 shifts, starting from 06:00)
• Complimentary meals on duty
• Free on-site parking
• Access to a wide range of employee benefits, wellbeing support and development opportunities
• The chance to be part of a supportive, professional and passionate team

A day in the life of…

As a Breakfast Supervisor, you’ll take responsibility for the smooth and efficient running of our high-volume breakfast operation. You will lead the team during service, ensuring excellent food quality, attentive service, and a welcoming atmosphere for every guest.

Key Responsibilities

• Supervise, support and motivate the breakfast team, ensuring high standards of service are consistently delivered.
• Oversee daily breakfast service for up to 350 guests, ensuring quality, presentation, and replenishment of all food and beverage items.
• Ensure compliance with all food safety, health & safety and hygiene regulations.
• Provide on-the-job training, coaching, and support to team members.
• Work closely with the kitchen team to ensure smooth service and effective communication.
• Handle guest queries and feedback promptly and professionally.
• Assist with lunch and afternoon tea service preparation when required.
• Maintain accurate records relating to H&S checks, cleaning schedules, and allergen control.

What do we need from you?

• Previous supervisory or senior team member experience within hospitality, ideally in a busy restaurant or hotel environment.
• Confident leading a team in a high-volume service environment.
• Excellent communication and people skills.
• Strong focus on standards, detail, and guest satisfaction.
• A proactive and positive approach, with the ability to remain calm under pressure.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.