Branch Sales Contracts Manager

Travis Perkins Trading Company Limited; Heybridge; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading builders' merchant is seeking a Branch Sales Contracts Manager in Heybridge. The role involves supporting the Branch Manager in managing the sales and profitability of contract-based customers, ensuring delivery of contractual requirements, and producing performance reports. Ideal candidates will possess leadership skills, operational management experience, and a commitment to outstanding customer service. This position promises a rewarding challenge within a supportive workplace.

Qualifications

• Previous experience within a builders’ merchant is advantageous, but not essential.
• Transferable skills in management and customer service are necessary.
• Excellent IT skills needed for planning and presentation.

Responsibilities

• Support the Branch Manager in managing the customer business.
• Present management data at regular meetings with clients and stakeholders.
• Implement improvements to service measures and operations.
• Manage key contractual aspects including stock processes.

Skills

Inspirational leadership

Operational management

Sales experience

Customer service

IT planning

Presentation skills

Job description

Branch Sales Contracts Manager – Edinburgh (Lead, Motivate, Inspire) At Travis Perkins we pride ourselves on being a great place to work. We are a top employer that looks after our people and empowers them to look after our business and our loyal customer base. We have a requirement for a Branch Sales Contracts Manager at our Edinburgh Branch. The role is a challenging yet rewarding position in our business. As a Branch Sales Contracts Manager you have responsibility to support the Branch Manager in the management of sales, service and profitability of our contract‑based customers within the branch. You’ll maintain and improve the operational performance of the branch and in‑branch contract customers whilst having responsibility for the delivery of the contractual requirements agreed with the client and will be required to produce daily, weekly and monthly reports to demonstrate performance against agreed KPIs, as well as contract‑specific management data around key service areas.

Responsibilities

• Being commercially aware, you will support the Branch Manager in managing all aspects of the customers business.
• Attend regular meetings to present and explain management data to the client and other key stakeholders.
• Design and implement improvements to these measures and to the service as a whole.
• Manage certain key contractual aspects, such as van stock processes and stock reporting, and delivering scheduling mechanisms.

What experience do you need?

Previous experience within a builders’ merchant is advantageous, but not essential. It doesn’t matter what sector you come from; we just need transferable skills such as inspirational leadership, operational management, sales experience and great customer service, as well as excellent IT planning and presentation skills.