Branch Operations Manager

Luton Bennett; Ingliston; On-site; GBP 50,000 - 53,000; Full time

Job summary

A leading rental company is seeking a Branch Operations Manager for their Edinburgh location. This role is essential in overseeing all aspects of the branch's operations, focusing on customer service and team development in a dynamic environment. Candidates should have experience in branch management, particularly in the power and tool rental sector. This position offers a competitive salary package including bonuses and benefits such as private health insurance and company car.

Benefits

12.5% Bonus

Private Health Insurance

25 Days Holiday

Life Assurance

Company Car

Company Sick Pay

Income Protection

Qualifications

• Proven experience in a branch manager or operational role.
• Experience with power and tool rental products.
• Understanding of quality management systems.
• Experience in managing changes effectively.

Responsibilities

• Oversee day to day activities of the branch.
• Ensure customer needs are met and service is maximized.
• Motivate, coach and develop the team.
• Manage delivery, installation and removal of equipment.
• Ensure compliance with QHSE standards.
• Occasional travel to customer sites and other branches.

Skills

Branch management experience

Customer service focus

Team development and coaching

QHSE compliance knowledge

Change management

Job description

Branch Operations Manager

Edinburgh

£50,000 to £53,000 Base Salary DOE + 12.5% Bonus + Private Health Insurance + 25 Days Holiday + Bank Holidays + Life Assurance + Company Sick Pay + Income Protection + Company Car (Can be used Personally)

Monday to Friday 07:30 to 16:30

Branch Operations Manager required for a market leading rental company of industrial power and tool equipment. This is a fantastic opportunity for someone looking to play an integral role in the creation and set up of a new branch within an established company.

This role would suit an experienced branch or operational manager (or similar) with experience working with power and tool products such as generators, hoisting equipment, welding equipment or similar.

The Branch Operations Manager will be responsible for overseeing the company's Edinburgh branch as they diversify their power and tool product range. You will initially oversee a small engineering team however the company have exciting recruitment plans in place this role will be a key part in overseeing.

The Branch Operations Manager Role:

• Oversee day to day activities of the company's Edinburgh branch
• Focus on customer service and ensuring customer needs are met
• Development of the team - motivation, coaching and recruitment
• Maximise service organisation
• Oversee the delivery, installation and removal of equipment
• Ensure QHSE compliance
• Occasional travel to customer sites and other branches

The Branch Operations Manager Candidate:

• Experience in a branch manager or operational role (or similar)
• Experience with power and tool rental - generators, hoisting equipment, welding equipment or similar
• QMS understanding
• Change management experience