Branch Assistant

National Plastics - SBD; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic building supply company based in Cardiff is seeking a Branch Assistant. This role is crucial for providing excellent customer service and maintaining high standards within the trade counter and warehouse. The ideal candidate will have a full driving license and a positive attitude. You'll be part of a vibrant company with real career prospects, where your ideas contribute to the business's future. The position includes benefits such as a pension plan, generous leave, and training opportunities.

Benefits

24 days annual leave plus statutory bank holidays

Company pension

Generous staff discount

Monthly awards for outstanding contributions

On-the-job and online training

Qualifications

• Must have a full valid driving license.
• Friendly, welcoming attitude is essential.
• Previous experience in a driving role is advantageous.

Responsibilities

• Provide excellent customer service with the team.
• Maintain high standards in the trade counter area.
• Assist with health and safety compliance.

Skills

Customer service

Team collaboration

Organizational skills

IT literacy

Driving experience

Tools

Forklift truck license

Job description

EPW2

• This role is predominantly driving, therefore a full driving license is required

JOB TITLE :

Branch Assistant

LOCATION :

Cardiff

HOURS :

Mon-Fri : 7.30- 4.30 alt Sat : 7.30-11.30

Who are we?

With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant :

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Has a can-do / will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover in the branch when required.

Our ideal Branch Assistant :

• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Be versatile and prepared to assist in all aspects of running the branch.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
• Previous driving experience

What you’ll get

• 24 days annual leave, plus statutory bank holidays.
• Company pension.
• Generous staff discount.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.