Branch Administrator

Team Jobs - Commercial; Wimborne Minster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a pro-active Branch Administrator in Wimborne. You will support sales and lettings by managing client communications, administrative tasks, and ensuring compliance records are maintained. The ideal candidate should have strong organizational skills, previous administrative experience, and excellent customer service abilities.

Qualifications

• Previous administrative experience is essential.
• Strong attention to detail and accuracy.
• Confident using Microsoft Office and general IT systems.

Responsibilities

• Act as the first point of contact for clients.
• Provide administrative support to the sales and lettings teams.
• Manage referencing, rental payments, and deposits.

Skills

Excellent communication

Customer service skills

Strong attention to detail

Organisational skills

Microsoft Office proficiency

Job description

Branch Administrator

Wimborne | Full-time, Permanent | Monday-Friday 9am-6pm, every other Saturday 9am-4pm

An exciting opportunity has arisen for an organised and proactive Branch Administrator to join a busy and friendly team in Wimborne. This varied role is ideal for someone who enjoys working in a fast-paced environment, providing excellent customer service, and supporting both sales and lettings functions.

Key Responsibilities

• Act as the first point of contact for clients, handling calls, emails, and enquiries professionally.
• Provide administrative support to the sales and lettings teams.
• Prepare tenancy agreements, move-in packs, and related documents.
• Manage referencing, rental payments, and deposits.
• Support the move-in and move-out process to ensure a smooth experience for clients.
• Maintain compliance records (Gas Safety Certificates, EPCs, etc.).
• Liaise with contractors, arrange maintenance appointments, and ensure timely completion of works.
• Keep property records and databases accurate and up to date.

About You

• Previous administrative experience is essential.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Highly organised with the ability to manage a varied workload.
• Confident using Microsoft Office and general IT systems.
• Previous experience in property or estate agency is an advantage but not essential, full training provided.