Bodyshop Advisor — Customer Care & Career Growth

Lookers; Blackburn; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading automotive retailer is seeking a Bodyshop Advisor in Blackburn to liaise with customers and support the Cosmetic repair team. Responsibilities include welcoming customers, managing bookings, and providing service updates. Applicants should have previous customer-facing experience, ideally in the motor or Bodyshop industry. Strong customer service skills and a valid driving licence are essential. This role offers a competitive salary and a clear career progression path within a supportive team.

Benefits

Competitive salaries

Generous annual leave

Enhanced family leave

Discounted gym memberships

Access to 24/7 GP services

Qualifications

• Must have previous experience in a similar customer-facing role.
• Motor trade or Bodyshop experience is desirable, but not essential.
• Full driving licence with a good driving record required.

Responsibilities

• Provide a professional and friendly service as customer liaison.
• Manage customer bookings and provide updates on repairs.
• Upsell bodywork and wheel repair services to customers.

Skills

Strong customer service skills

Effective communication

Problem-solving

Job description

A leading automotive retailer is seeking a Bodyshop Advisor in Blackburn to liaise with customers and support the Cosmetic repair team. Responsibilities include welcoming customers, managing bookings, and providing service updates. Applicants should have previous customer-facing experience, ideally in the motor or Bodyshop industry. Strong customer service skills and a valid driving licence are essential. This role offers a competitive salary and a clear career progression path within a supportive team.