Blockchain Application Support Engineer

Crypto.com; London; On-site; GBP 50,000 - 85,000; Full time

Job summary

A leading blockchain company in London is seeking a professional to join their blockchain security team. This role involves ensuring application uptime, managing non-production environments, and addressing application issues. Candidates should have a degree in Computer Science or related fields and experience with cloud technologies and programming languages like Rust and JavaScript. The position offers exciting opportunities in a dynamic environment.

Qualifications

• Degree in a relevant discipline.
• Experience in supporting applications.
• Strong analytical skills.

Responsibilities

• Ensure application uptime in Production.
• Monitor and troubleshoot application issues.
• Communicate with stakeholders on application problems.

Skills

Attention to detail

Analytical mindset

Problem-solving

Kubernetes

Rust

JavaScript

Node.js

Golang

Education

Degree in Computer Science or Engineering or Information Technology

Tools

Grafana

Prometheus

Azure

Google Cloud

Amazon Web Services

Docker

Kubernetes

Fluentd

ElasticSearch

Kibana

Job description

Overview

The blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com. It is a unique opportunity to work on the future of this exciting industry.

Responsibilities

• Primary responsibilities to ensure the application is running at all times in Production.
• Manages other non-production environments such as pre-production/staging.
• Strong understanding of application features and all supported blockchains.
• Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
• Ability to apply fixes, improvements or optimization on the applications and infrastructure.
• Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
• Monitor, troubleshoot and triage application alerts and issues.
• Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
• Continuously improve on monitoring tools and processes.
• Coordinate DR testing and audit.
• Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
• For senior individuals, the responsibility includes communication with stakeholders on application issues.

Requirements

• Degree in Computer Science or Engineering or Information Technology or similar discipline
• Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
• Past job experiences in supporting applications
• Attention to detail with an analytical mindset
• Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
• Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
• Experience in deploying in various cloud (Azure, Google, Amazon)
• Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
• Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
• Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)