Bilingual German & English Customer Advisor - Hybrid Role

SOUTH WEST RECRUITMENT Careers; Ringwood; Hybrid; GBP 27,000; Full time

Job summary

A recruitment agency in Ringwood is seeking a permanent Customer Service Advisor who is fluent in both English and German. The role involves responding to emails and calls in both languages, managing customer queries, and ensuring excellent customer service. Working hours are 40 per week with shifts from Monday to Saturday. This position also offers a hybrid work model. Salary is £26,312 per annum.

Qualifications

• Ability to communicate and empathise effectively.
• Willingness to help customers with their challenges.
• Enjoyment of working in a fun environment.

Responsibilities

• Respond to English and German emails.
• Answer English and German calls.
• Handle customer queries and translate replies.

Skills

Communication skills in both English and German

Empathy towards customers

Confidence in a professional manner

Job description

A recruitment agency in Ringwood is seeking a permanent Customer Service Advisor who is fluent in both English and German. The role involves responding to emails and calls in both languages, managing customer queries, and ensuring excellent customer service. Working hours are 40 per week with shifts from Monday to Saturday. This position also offers a hybrid work model. Salary is £26,312 per annum.