Bilingual German-English Customer Advisor (Hybrid)

SOUTH WEST RECRUITMENT Careers; Greater London; Hybrid; GBP 27,000; Full time

Job summary

A recruitment agency in Greater London is seeking a permanent Customer Service Advisor who is fluent in both English and German. The role involves responding to customer queries via email and phone, translating communications, and providing excellent customer service in a hybrid working environment. The ideal candidate will possess strong communication skills and a willingness to assist customers with their challenges.

Responsibilities

• Respond to English and German emails and calls.
• Handle customer queries and translate replies between English and German.
• Deliver customer service excellence in phone and written communication.

Skills

Fluent in English

Fluent in German

Empathy

Confident and professional manner

Willingness to help

Job description

A recruitment agency in Greater London is seeking a permanent Customer Service Advisor who is fluent in both English and German. The role involves responding to customer queries via email and phone, translating communications, and providing excellent customer service in a hybrid working environment. The ideal candidate will possess strong communication skills and a willingness to assist customers with their challenges.