Bilingual Dutch/English Speaking Customer Service Agent

Mulberry Recruitment; Reading; Remote; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Bilingual Dutch/English Speaking Customer Service Agent for an ongoing temporary role. You will manage customer relationships, coordinate projects, and ensure timely communication via calls and emails. The position is full-time and remote, ideal for those who are initiative-driven and have strong customer service skills.

Qualifications

• Must be able to communicate fluently in Dutch and English.
• Experience in customer service roles is preferred.

Responsibilities

• Managing the relationship and briefing requirements.
• Answering email and calls in a timely and efficient manner.
• Working with colleagues to run successful campaigns.
• Manipulating data and presenting results.
• Liaising with customers as part of project coordination.

Skills

Bilingual Dutch/English

Customer service

Data manipulation

Initiative

Job description

Overview

Bilingual Dutch/English Speaking Customer Service Agent

Location: Work From Home

Type: Temporary - Ongoing

Hours: Full Time

Our client are looking to recruit Bilingual Dutch/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.

Responsibilities

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaison with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations