Bilingual Care Companion (English/Greek) — Part-Time

Femtech Insider Ltd.; Greater London; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A family care technology company is seeking a Care Companion to provide support to members navigating their family-forming journeys. This part-time role, requiring bilingual communication in English and Greek, allows you to guide individuals via phone, email, and video chat. Minimum qualifications include a Bachelor’s degree and 1-3 years of relevant experience, emphasizing superior communication skills and empathy. The position involves 20 hours weekly, with office duties in London at the start of each month and flexible remote work for the remainder.

Benefits

Health and wellness benefits

Retirement savings plans

Parental leave

Family-forming assistance

Short- and long-term incentives

Qualifications

• 1-3 years of experience in a direct customer service, healthcare, or client-facing role.
• Ability to empathetically support a diverse member population.

Responsibilities

• Provide outstanding customer service using communication and empathy skills.
• Address questions and concerns to guide members effectively.

Skills

Superior communication skills

Empathy

Bilingual (English + Greek)

Education

Bachelor's Degree

Tools

Zendesk or similar CRM platforms

Job description

A family care technology company is seeking a Care Companion to provide support to members navigating their family-forming journeys. This part-time role, requiring bilingual communication in English and Greek, allows you to guide individuals via phone, email, and video chat. Minimum qualifications include a Bachelor’s degree and 1-3 years of relevant experience, emphasizing superior communication skills and empathy. The position involves 20 hours weekly, with office duties in London at the start of each month and flexible remote work for the remainder.