Bell Attendant

LGH Hotel Management Ltd; City Of London; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading hotel management company in London seeks a Bell Attendant to provide exceptional guest service. The ideal candidate will have excellent communication skills, physical stamina, and local knowledge. This role involves greeting guests, assisting with luggage, and maintaining hotel standards. Flexibility to work various shifts is required.

Benefits

Employee discounts on hotel stays

Shopping discounts

Free meals on duty

Counseling sessions

Cycle to work scheme

Qualifications

• Friendly, professional demeanor and a passion for hospitality.
• Flexibility to work shifts, weekends, and holidays.
• Must have British driving license.

Responsibilities

• Greet guests warmly and assist with luggage.
• Escort guests to rooms and orient them to hotel features.
• Maintain the lobby and entrance areas to the highest standards.

Skills

Excellent communication skills

Interpersonal skills

Physical stamina

Knowledge of the local area

Job description

Bell Attendant

St Martins Lane Hotel

The Opportunity

As a Bell Attendant, you’ll be the first to greet and the last to farewell. You’ll handle luggage with care, offer local insights with charm, and ensure every guest feels seen, supported, and special.

What You’ll Be Doing

• Greet guests with genuine warmth and assist with luggage, valet, and directions.
• Escort guests to rooms, offering a brief orientation of hotel features and amenities.
• Handle guest requests with efficiency and a can-do attitude.
• Maintain the lobby and entrance areas to the highest standards of presentation.
• Support the front office team with deliveries, errands, and guest services.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty

Ideal Candidate

• A friendly, professional demeanour and a passion for hospitality.
• Excellent communication and interpersonal skills.
• Physical stamina and a hands-on, proactive approach.
• Knowledge of the local area and a love for sharing recommendations.
• Flexibility to work shifts, weekends, and holidays.
• Must have British driving License

Hotel

St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.