Bed & Breakfast Support Worker (Salary £24,043.50 - £24,843.00 per annum) * Fixed Term Contract ro

Hightown; Plymouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A charitable housing association is looking for a Bed & Breakfast Support Worker in Plymouth. You will support individuals and families staying in temporary accommodation, helping promote wellbeing and positive routines. The role involves providing practical support and guidance to prevent homelessness. Strong safeguarding skills and experience in a supportive environment are essential for success in this rewarding position.

Benefits

Full training in support areas

Supportive team environment

Job satisfaction from helping others

Qualifications

• Experience in safeguarding vulnerable individuals in a similar environment.
• Ability to liaise with external support agencies effectively.
• Experience working directly with customers in a supportive manner.

Responsibilities

• Provide support to individuals and families in temporary accommodation.
• Promote wellbeing and encourage positive routines.
• Help customers move towards more permanent housing solutions.

Skills

Safeguarding of children and adults

Working with support agencies

One-to-one customer interaction

Caring and supportive approach

Job description

Overview

South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

Position

Bed & Breakfast Support Worker

In this role, you will provide support to individuals and families staying in our bed and breakfast accommodation, helping them to settle, feel safe, and prepare to move forward into more permanent housing. You will play a vital role in promoting wellbeing, encouraging positive routines, and supporting customers to sustain positive outcomes. Working as part of a small, professional team, you will help prevent homelessness by offering practical support, guidance, and encouragement. Your calm, approachable manner and positive attitude will contribute to a welcoming and supportive environment, even in potentially challenging situations.

We Can Offer You The Opportunity To

• Work within a friendly and supportive team;
• Achieve real job satisfaction in a rewarding and varied role;
• Focus on building positive and trusting relationships with customers;
• Receive full training in areas such as trauma-informed support, managing mental health, substance misuse, and accommodation services;
• Liaise with external agencies to help customers access services that meet their needs.

You will be part of a dedicated team making a real difference, supporting people to build confidence and independence as they move on from temporary accommodation towards a more stable future.

BCHA Safer Recruitment

Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Requirements

• Safeguarding of children and adults in a similar environment
• Working with agencies that provide different support to individuals
• Working with customers on a one to one basis
• Working with customers in a caring/supportive environment

Other Information

9am - 5pm
Monday to Friday

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