Beauty Studio Manager

SUPERDRUG; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beauty retailer in Leicester is seeking a Senior Stylist to manage the team and operations within the Beauty Studio. Responsibilities include leading approximately 15 stylists, providing excellent customer service, and managing salon stock. The ideal candidate should hold NVQ level 3 in hairdressing, have outstanding communication skills, and previous management experience. This role offers a competitive salary, bonuses, and great employee discounts.

Benefits

Competitive salary

28 days holiday

Bonus up to 25%

30% discount at Superdrug

Professional inhouse training

Enhanced maternity/paternity leave

Qualifications

• Must have NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing.
• Established background in hairdressing.
• Previous management experience required.

Responsibilities

• Lead the team and manage operations in the Beauty Studio.
• Ensure excellent customer service and handle queries.
• Oversee team performance, rotas, and training.

Skills

Outstanding communication skills

Management experience

Background in hairdressing

Education

NVQ level 3 in hairdressing

NVQ level 4 in hairdressing

Job description

About You

NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing.

Have Outstanding communication skills and previous management experience.

Established background in hair dressing.

The Role

As well as working as a Senior Stylist, the role includes leading the team and operations.

Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.

Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists).

Ensuring that customers are welcomed and leave with "That Superdrug Feeling" and deal professionally with all customer queries and complaints.

Encouraging the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone.

Take ownership for the ordering and management of salon stock.

Leading by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.

What's in it for you?

• A competitive salary
• 28 days holiday
• Earn a bonus of up to 25% of your salary
• Amazing discounts - Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year - prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out
• Professional inhouse training with our brand partners
  Attendance to our annual Beauty Studio conference
• Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support