Barista - Costa

OneRetail; Gateshead; On-site; GBP 10,000 - 40,000; Part time

Job summary

A major High Street brand is seeking a driven Barista to join their team in Gateshead on a part-time basis. This role involves crafting beautifully made drinks and delivering first-class service to customers. Candidates should be excellent communicators with experience in customer service and the ability to thrive under pressure. Join us for competitive pay, opportunities for learning and development, and a chance to grow your career with one of the UK's leading companies.

Benefits

Competitive pay

Opportunities for learning and development

Employee recognition and rewards

Qualifications

• Previous experience in a customer service role is required.
• Ability to take initiative and make decisions for customer satisfaction.
• Experience with brewing equipment is a plus.

Responsibilities

• Prepare blended drinks and serve high-quality food.
• Keep the bar area clean and organized.
• Process payments accurately and efficiently.
• Be an enthusiastic team player and communicator.
• Learn about brewing methods and beverage presentation techniques.

Skills

Brilliant communicator

Customer service experience

Ability to work under pressure

Hands-on brewing equipment experience

Exceptional timekeeping and reliability

Job description

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 12 hours per week. As a Barista, you will use your skills to deliver first‑class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Rotating shifts.

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Costa and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Barista will:

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands‑on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!