Barista

EG Group; Gillingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular coffee establishment in Gillingham is seeking a friendly Barista to join their team. The role offers flexible hours and a starting hourly rate of £12.30 for ages 21 and above. Responsibilities include preparing beverages, providing excellent customer service, and maintaining a clean store environment. This position also provides extensive training and career progression opportunities, making it ideal for passionate individuals looking to grow in the coffee industry.

Benefits

30% discount on food and drinks

Quarterly bonus incentive

Free beverage on shift

Employee assistance program

Learning and development opportunities

Qualifications

• Previous customer service experience is a plus but not required.
• Reliable and dedicated with a positive attitude.
• Willingness to learn and receive training.

Responsibilities

• Provide exceptional customer service and prepare beverages.
• Maintain a clean and presentable store atmosphere.
• Operate cash register and handle transactions accurately.
• Contribute to store sales by up-selling products.

Skills

Customer service

Teamwork

Reliability

Job description

Role: Starbucks Barista

Location: Gillingham NR34 0ED

Hours: Part-Time / Full-Time / Fully Flexible

Hourly Rate: 12.30 above 21 10.30 aged 18-20 7.55 aged 16 and 17

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG Group

• Please be advised that as this is a food establishment there may be potential exposure to allergens in the workplace

Role Overview

Are you a friendly customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You'll provide exceptional service, prepare our iconic beverages and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone's day? Join us!

Why Starbucks

To express our gratitude for your hard work we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks and merchandise!
• 24 / 7 Virtual GP & Wellbeing Service.
• Employee Assistance Program.
• Quarterly Bonus Incentive - work hard and reap the rewards!
• Guaranteed Contracted Hours.
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform - Enjoy savings on retail food, home garden electronics and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Career Progression Opportunities.
• Access to the Learning Hub featuring the world's largest online course library!

A typical day as a barista

• Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast efficient service.
• Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
• Prepare a variety of products according to specifications and maintain expertise in all offerings.
• Always be helpful and ready to assist customers to enhance their experience.
• Ensure food is displayed appropriately, keep temperature records and comply with food safety and health policies.
• Operate the cash register, handle transactions accurately and follow reporting procedures for equipment issues and supply shortages.
• Maintain a vibrant presentable and clean store atmosphere while being friendly, happy and approachable.
• Support colleagues by covering key busy times and assisting during absences.

Got what it takes

Customer service experience is a plus but don't worry if you don't have it; we provide excellent training to help you succeed! If you're reliable, dedicated and enjoy having fun as part of a team we can't wait to hear from you!

Employment Type: Full Time

Experience: years

Vacancy: 1