Bar Assistant

Serco Limited; Telford; On-site; GBP 16,000 - 21,000; Part time

Job summary

A leisure services company is seeking a Bar Assistant at Lilleshall National Sports & Conferencing Centre. This part-time position involves serving food and beverages, maintaining cleanliness, and providing excellent customer service. Ideal candidates will be over 18 with experience in customer-focused roles. You'll enjoy benefits such as free access to leisure facilities and staff discounts while contributing to a vibrant team environment.

Benefits

Free access to leisure facilities

Staff discounts

Opportunities for personal development

Qualifications

• Must be age 18+ to serve alcohol.
• Experience in customer-focused environment preferred.
• Willingness to maintain cleanliness and hygiene standards.

Responsibilities

• Serve food and beverages to customers.
• Maintain cleanliness throughout the area.
• Follow cash-handling procedures.
• Replenish stock as needed.

Skills

Customer service

Bar knowledge

Food hygiene

Job description

Job title: Bar Assistant

Location: Lilleshall National Sports & Conferencing Centre

Job type: Part Time, 32 hours per week

Working Hours: Complete a range of shifts 1530-2300, Monday to Sunday

Salary: £16,685.73 to £20,373.28 per annum + Excellent Benefits

Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Bar Assistant to join the centre.

Lilleshall is one of Sport England's National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain's leading sports men and women. We are also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.

As a Bar Assistant, you will play a vital role in delivering consistently high standards of service and customer care. You will help create a warm and welcoming environment while ensuring food and beverages are served promptly and efficiently. You will also follow all financial and cash-handling procedures, replenish stock from the storeroom or cellar, rotate stock appropriately, and notify the Bar Supervisor of any stock requirements. Additional duties may be assigned as needed.

You will contribute to maintaining a safe, enjoyable, and professional working environment. In return, you will benefit from free access to leisure facilities, a range of staff discounts, and excellent opportunities for personal development.

About You

We are looking for a passionate and enthusiastic individual who, like the rest of the team at Lilleshall, takes pride in delivering exceptional service and is willing to go the extra mile for customers.

To be considered for this role, you must be 18+ due to the requirement to serve alcohol. You should also have knowledge or experience in a bar, café, retail, or other customer-focused environment. Responsibilities include:

• Carrying out cleaning duties to maintain high cleanliness standards
• Undertaking and recording temperature checks and ensuring excellent food hygiene practices
• Serving customers promptly and efficiently
• Following all financial and cash-handling procedures
• Preparing food and beverages in line with café menus and under the direction of the Café Supervisor
• Replenishing stock within the café and vending machines as needed
• Maintaining and promoting brand standards
• Being flexible to support business needs, including holiday and sickness cover, and working weekends
• (Desirable but not essential) Previous experience in a bar environment
• Serving a range of alcoholic and non-alcoholic drinks at the bar

If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.

Why Serco

A place you can make an impact: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

• For all Leisure benefits please see Employee Benefits (moreleisure.com)

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