Bar and Waiting Team Leader

St Austell Brewery Ltd; Port Isaac; On-site; GBP 22,000 - 28,000; Full time

Job summary

A renowned local brewery in Port Isaac is seeking an experienced bar or waiting team member who is aspiring to become a team leader. In this role, you will be responsible for ensuring a smooth operation during shifts, leading by example, and delivering excellent customer service. The position offers opportunities for progression and a supportive team environment with various perks like food discounts and training.

Benefits

30% off food and drink

50% off overnight stays

£150 towards a stay in a pub

Discounts with retailers

Meal during shifts over 6 hours

Flexible working

Paid time off to volunteer

Qualifications

• Experience in a bar or waiting team role, preferably as a supervisor or team leader.
• Ability to lead a team and deliver excellence in service.
• Enthusiasm for working with others.

Responsibilities

• Support the team in delivering excellent service during shifts.
• Take responsibility for the smooth running of shifts.
• Model positive behavior and share knowledge with the team.

Skills

Team leadership

Customer service

Passion for excellence

Job description

Overview

The 17th century Port Gaverne Hotel is nestled in a beautiful, secluded cove near Port Isaac on North Cornwall's dramatic coast. Relax in our traditional old bar with slate floors, wooden beams and a wide range of proper ales served alongside seasonal, quality food inspired by the bounty on our doorstep. The Port Gaverne has 15 ensuite rooms, each individually furnished. Please note, our rooms are situated on two floors of the building and because the building is very old, we do not have access to an elevator. All rooms are accessible via a narrow, steep staircase with low ceilings, keeping the natural beauty of the place intact. The beautiful, peaceful North Cornwall Heritage Coast is on our doorstep, with the beach just moments away.

Are you already an experienced bar or waiting team member looking for an opportunity to progress or working as a supervisor or team leader and considering a new challenge? Join our team and you’ll be supporting passionate people who do much more than serve and pour.

What we offer

• 30% off food and drink and 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Discount scheme across hundreds of retailers
• Great training and opportunities to progress
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly, flexible working
• Paid time off to volunteer

Our Team Leaders

• You’re passionate about working with your team to deliver excellence
• You take responsibility, ensuring your shift runs smoothly
• You’re a role model for your team, sharing your enthusiasm and knowledge

We’d love you to join our family!

Additional info

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.