Bank Senior Administration Assistant - Barnsley Sexual Health

NHS; Barnsley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community health organization in Barnsley is seeking a Senior Administration Assistant to provide high-quality, confidential administrative services. The role involves communication with patients and external agencies, requiring flexibility to cover colleagues' duties. Candidates should possess strong organizational skills, significant experience in a healthcare setting, and the ability to manage sensitive information. This position offers competitive pay ranging from £12.75 to £13.60 per hour, with no weekend or night work required.

Benefits

Access to NHS Pension

Annual leave on your Birthday

Welcome payment for some posts

Refer a friend scheme

Training and Development opportunities

Flexible Working

Access to Employee Assistance and Health and Wellbeing programmes

Up to 33 days annual leave

Qualifications

• Experience in a customer-facing administrative role.
• Minimum 2 years' experience in a health care setting.
• Knowledge of confidentiality and information governance.

Responsibilities

• Provide administrative support to the senior management and clinical team.
• Act as a point of contact for the sexual health team and external agencies.
• Ensure adherence to policies concerning safeguarding and equality.

Skills

Excellent organisational skills

Communication skills

Ability to work under pressure

Empathetic attitude

IT skills

Education

Min 3 GCSE's including English Language, Maths, and IT

IT qualification e.g., ECDL

NVQ 2/3 in business administration/customer care

Tools

SystmOne

Job description

Job Summary

Working within Barnsley Integrated Sexual Health Service the Senior Administration.Assistant will provide comprehensive high quality, confidential, administrative, andclerical services to the senior management and clinical team.To be a point of contact for the sexual health team and external agencies.The post holder will be working a flexible shift pattern (including Saturdays andevenings) and may include covering duties of colleagues in their absence i.e., annualleave, sickness, possibly at short notice

Main duties of the job

The post involves a range of duties requiring good communication skills, an ability to work autonomously or as part of a busy team, an awareness of customer care and a flexible, adaptable, and non-judgemental attitude. The post holder will be expected to undertake safeguarding training (Children and Adults) appropriate to their role and adhere to policies and procedures relevant to the area they work in and demonstrate commitment to the principles of Equality & Diversity and all Spectrum Values.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Access to NHS Pension
• Annual leave on your Birthday
• Welcome payment for some posts
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

Spectrum Community Health CIC provides a range of award‑winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not‑for‑profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values‑driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Person Specification

Qualifications

Essential

• Min 3 GCSE's including English Language, Maths, and IT skills GCSE or equivalent.
• IT qualification e.g., ECDL or equivalent.
• NVQ 2/3 in business administration/customer care, or equivalent experience.

Desirable

• Typing Qualification

Knowledge

Essential

• Knowledge of Health Care systems Recognise the importance of information governance, Confidentiality and safe storage of information
• Knowledge of working in a busy office environment A good understanding of patient confidentiality (GDPR)
• Previous experience in a customer facing administrative role.
• Minimum 2 years' experience of working as part of the Admin team in a Health Care Setting

Desirable

• Knowledge of Sexual and Reproductive health issues.
• Experience of working with PLWHIV (people living with HIV)

Skills

Essential

• Excellent organisational and prioritisation skills
• Able to deal with patients/public on the telephone and face to face
• Administrative skills Excellent communication skills including the ability to engage empathically and professionally with clients, professionals and the wider public
• Ability to collate and disseminate information
• Ability to work as a team member
• Ability to stay calm under pressure
• An empathetic and non-judgmental attitude towards patients and general public

Desirable

• Experience of working on SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

Sexual Health, Barnsley

Barnsley

S70 2RD

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

£12.75 to £13.60 an hourHourly rate. No weekend, bank holiday or night work required.