Band 8a Governance Manager

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent NHS healthcare provider in Birmingham is seeking a Governance Lead to manage clinical governance projects within Dental Services. In this permanent job-share role, you will oversee risk management, incident reporting, and patient complaints, ensuring compliance with NHS standards. The position requires strong leadership skills and experience in quality improvement. The successful candidate will be vital in enhancing patient safety and clinical effectiveness, contributing to a culture of continuous improvement and excellence.

Qualifications

• Experience in leading governance projects in healthcare settings.
• Strong understanding of NHS and Trust legislation and regulations.
• Proven ability to improve patient safety and clinical effectiveness.

Responsibilities

• Lead and manage the clinical governance programme across Dental Services.
• Develop and maintain risk assessment and incident reporting systems.
• Manage the patient experience and complaint systems.

Skills

Leadership

Project management

Risk management

Quality improvement

Clinical governance

Complaint handling

Audit

Job description

This post is a permanent job-share position, working 18.75 hours per week.

The post-holder will work as a member of the Divisional Management team to lead and manage the extensive clinical governance programme across Dental Services, which includes a wide range of projects relating to risk management, health & safety, and meeting the regulatory requirements of external standards and inspection such as those undertaken by the Care Quality Commission (CQC).

The post-holder will lead, plan, support, facilitate and monitor progress of governance projects including incident management, audit as part of quality improvement, complaint handling, projects to improve patient safety and experience, local risk management, learning lessons and clinical effectiveness; ensuring that the best standards of practice are delivered, maintained and continuously improved within the Division’s clinical governance framework. The post holder has responsibility for the design, development and delivery of associated in-house training linked to these projects.

The post holder will lead on developing and maintaining the Dental Services risk assessment, risk register and incident reporting systems.

The post holder will manage the Dental Services patient experience and complaint systems in line with NHS and Trust legislation, policies and procedures.

Equal Opportunity

Birmingham Community Healthcare NHS Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

Contact

For further details / informal visits contact: Name: Laverne Appleton | Job title: Interim Divisional Director Nursing & Therapies | Email address: [e-mail] | Telephone number: 07703 380648