Band 8a Community Service Manager - Bristol

NHS; United Kingdom; Hybrid; GBP 55,000 - 63,000; Part time

Job summary

A mental health service provider in the UK is seeking a Clinical Lead to enhance integrated mental health care services. The ideal candidate will provide expert oversight, deliver training, and lead innovative care approaches while promoting a person-centered approach. This role demands experience in high-acuity community settings and effective leadership skills, with flexible working arrangements offered.

Qualifications

• Experience of delivering training to a variety of staff.
• Experience of clinical mental health assessment in high-acuity community settings.

Responsibilities

• Provide expert clinical oversight of incidents.
• Deliver and oversee high-quality training for clinical staff.
• Lead on the development of innovative, evidence-based approaches to care.

Skills

Training delivery

Clinical mental health assessment

Leadership

Job description

Overview

Are you an experienced mental health clinician ready to lead and innovate within an award-winning, nationally recognised model of integrated mental health care? Avon and Wiltshire Mental Health Partnership (AWP) is pioneering mental health provision in urgent and emergency care, fully embedded within the 999 and 111 pathways. Our services include dedicated Mental Health Response Vehicles (MHRVs) and an advanced remote assessment model. We are offering a unique opportunity to join a trailblazing service, providing expert clinical leadership across the Integrated Access Partnership (IAP) in Bristol, North Somerset, South Gloucestershire, Bath, Swindon, and Wiltshire. You will work closely with emergency services, healthcare providers, and commissioners to oversee incidents and drive innovation in clinical practice. We are looking for a dynamic clinical leader with a passion for partnership working and a commitment to delivering patient-centred care. If you are ready to shape the future of mental health services in emergency care, we would love to hear from you.

Responsibilities

• Provide expert clinical oversight of incidents and embed learning into bespoke training packages.
• Deliver and oversee high-quality training for clinical staff working within the IAP model.
• Lead on the development of innovative, evidence-based approaches to care.
• Influence mental health strategy, governance, and workforce development at local, regional, and national levels.
• Line management to the IAP training delivery lead.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We serve approximately 1.8 million people across Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, Wiltshire, and parts of Dorset. We promote a person-centred approach and value diversity, encouraging applicants from all backgrounds, including Black, Asian and minority ethnic communities, those with disabilities, and LGBTQ+ individuals.

Details

Date posted: 09 September 2025

Pay scheme: Agenda for Change

Band: Band 8a

Salary: £55,690 to £62,682 a year pro rata

Contract: Permanent

Working pattern: Part-time, Flexible working, Home or remote working

Location: Osprey Court, Unit 21, Bristol, BS14 0BB

Job responsibilities

1. To provide operational management and leadership for the Community Services within a local care pathway, including Community Mental Health Teams or equivalent, Assertive Outreach Teams and Early Intervention in Psychosis Teams.

2. To directly manage and supervise the Community Team Managers and associated staff within the specific service area, providing cross-cover for colleagues as necessary.

3. To contribute to the delivery of the Locality Deliver Unit Integrated Business Plan, ensuring delivery of targets related to service performance, governance, workforce planning, partnership development and financial sustainability.

4. To work in close partnership with Service Users, Carers, Clinical Staff, Trust Performance Management and Finance Staff, Corporate Services, Human Resources, Community Care, and not-for-profit organisations in delivering operational services.

5. To contribute to the development of the identity and structure of the LDU and Area-wide service with clear lines of accountability for key results and performance management.

6. To share LDU corporate responsibility including: financial duties; health and safety and fire safety; infection control; risk management; performance requirements; and strategies for modernisation, innovation and sustainability.

Key results areas

1. Take management and leadership responsibility for operational delivery within the designated service area.
2. Manage capacity using established tools, highlighting underlying issues to the Area Manager.
3. Manage performance in line with the LDU Balanced Scorecard and ensure accurate data entry.
4. Collaborate with acute care colleagues to ensure seamless service delivery and improved patient flow and experience.
5. Represent the Trust professionally with staff, partners, service users, and carers.
6. Contribute to the development of a local Service Strategy and Integrated Business Plan.
7. Ensure governance ownership across the Service area and alignment with national, Trust and LDU objectives.
8. Ensure compliance with safeguarding, legal, and statutory duties (Mental Health Act, Mental Capacity Act, Police and Criminal Evidence Act).
9. Oversee budget management within the service area and support financial sustainability.
10. Lead on workforce planning and staff development within the service area.

Qualifications and experience

Experience

• Essential: Experience of delivering training to a variety of staff.
• Desirable: Formal qualification or training in training delivery.
• Essential: Experience of clinical mental health assessment in high-acuity community settings.
• Desirable: Formal qualification or equivalent level of training regarding mental health assessment.

Skills

• Desirable: Qualification or advanced training in a specialist subject.

Other information

This post is subject to the Rehabilitation of Offenders Act and a Disclosure and Barring Service check will be required. Applicants for skilled worker sponsorship will be considered. UK registration with the relevant professional body is required.