Band 4 Private Administration Coordinator | Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust; Hampstead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS Foundation Trust in Hampstead is seeking an experienced Private Administration Co-Ordinator. You will administer the Private Patients Unit's services, ensuring excellent communication and customer care, while working in a dynamic environment that requires adaptability. This position includes cross-site duties and involves engaging with various stakeholders in a supportive role. Flexible working hours are part of this position.

Qualifications

• Experience as Private Administration Co-Ordinator with excellent communication skills.
• Previous private coordination and administration experience, preferably within an NHS environment.
• Ability to manage multiple tasks with accuracy and professionalism.

Responsibilities

• Administer the Private Patients Unit’s administration services and daily functions.
• Engage with patients, consultants, referrers, and external providers.
• Maintain an impeccable telephone and email manner.

Skills

Excellent communication skills

Customer focus

Attention to detail

Adaptability

Job description

Overview

The Private Patients Unit at Royal Free London NHS Foundation Trust is seeking an experienced Private Administration Co-Ordinator with excellent communication skills, customer focused and with previous private coordination and administration experience, preferably within an NHS environment. Reporting to the Private Patients Unit Administration Supervisor, you will be responsible for administering the Private Patients Unit’s administration services and daily functions.

Responsibilities

• Administer the Private Patients Unit’s administration services and daily functions.
• Engage with patients, consultants, referrers and external providers, as well as staff across other departments within the wider trust to provide world-class care and customer service.
• Maintain an impeccable telephone and email manner; be confident in dealing with people at all levels; work as part of a team; be meticulous, detail oriented and adaptable to a challenging and changing environment.
• Cross-site working to Hadley Wood Hospital when required.

Qualifications and skills

• Experience as Private Administration Co-Ordinator with excellent communication skills and customer focus.
• Previous private coordination and administration experience, preferably within an NHS environment.
• Ability to work in a dynamic environment and manage multiple tasks with accuracy and professionalism.

Working arrangements

• Variable rota Mondays to Fridays from 7am to 8pm with occasional Saturdays.
• Cross-site working to Hadley Wood Hospital when required.

About the trust

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

How to apply / Closing date

This advert closes on Tuesday 16 Sep 2025.