Band 3 - Mental Healthcare Assistants (Locum)

Coyle Personnel; Sunderland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare staffing agency is seeking a Band 3 Mental Health Care Assistant to provide compassionate care and support on inpatient wards in Sunderland. The ideal candidate will have experience in mental health settings and possess strong communication skills. This full-time/part-time role offers flexible shifts, allowing for a rewarding career supporting individuals with mental health needs.

Qualifications

• Previous experience working in a mental health, healthcare, or social care setting.
• Understanding of safeguarding, confidentiality, and professional boundaries.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Provide direct support and care to service users.
• Assist patients with daily activities.
• Collaborate with healthcare professionals to deliver care plans.
• Monitor mental and physical health, reporting changes promptly.
• Maintain accurate documentation.
• Create a supportive ward environment.
• Participate in de-escalation during challenging behaviours.

Skills

Excellent communication and interpersonal skills

Ability to remain calm under pressure

Empathy

Teamwork

Education

NVQ Level 2/3 in Health & Social Care (or equivalent)

Job description

Overview

Job Title: Band 3 Mental Health Care Assistant - Ward Based

Location: Sunderland

Salary: £14.00 - £24ph (Shift dependent)

Contract: Full-time / Part-time, Flexible Shifts

Hours: 40 hours per week (flexible shift patterns - days, nights, weekends)

About the Role

Are you passionate about supporting people with mental health needs and making a meaningful difference in their lives? We are looking for a compassionate and motivated Band 3 Mental Health Care Assistant to join our dedicated team on our inpatient wards in Sunderland and the surrounding areas.

You will work as part of a multi-disciplinary team, providing high-quality, patient-centred care to individuals experiencing acute mental health difficulties. This is a varied and rewarding role where every day brings a new challenge and the opportunity to have a real impact.

Responsibilities

• Provide direct support and care to service users, ensuring dignity, safety, and respect at all times.
• Assist patients with daily activities, including personal care, meals, and engagement in therapeutic activities.
• Work collaboratively with nurses, doctors, and therapists to deliver care plans.
• Support in monitoring mental and physical health, reporting any changes or concerns promptly.
• Maintain accurate and timely documentation in line with Trust policies.
• Contribute to creating a safe, supportive, and therapeutic ward environment.
• Participate in de-escalation and support during challenging behaviours, following appropriate training and guidance.

About You

We\'re looking for someone who is empathetic, resilient, and passionate about supporting people with mental health conditions.

Essential

• Previous experience working in a mental health, healthcare, or social care setting.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and work effectively as part of a team.
• Understanding of safeguarding, confidentiality, and professional boundaries.
• Willingness to work flexible hours, including nights and weekends.

Desirable

• NVQ Level 2/3 in Health & Social Care (or equivalent).
• PMVA (Prevention and Management of Violence and Aggression) training.
• Experience working on inpatient wards.

For more information get in touch with David at Coyle Medical