Housekeeping Team Leader

NHS; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK healthcare trust is seeking a Housekeeping Team Leader to supervise a team and ensure high cleanliness standards across clinical and non-clinical areas. Responsibilities include daily task allocation, monitoring performance standards, and staff training. The ideal candidate should have a GCSE education including Maths and English and knowledge of NHS cleaning standards, along with a willingness to obtain relevant qualifications. This role supports an inclusive environment and values diversity.

Qualifications

• Basic education including Maths and English qualifications.
• Willingness to undertake training in cleaning and infection control.
• Knowledge of NHS policies, health and safety regulations.

Responsibilities

• Lead and supervise a team of housekeeping assistants.
• Allocate daily tasks and monitor standards of cleanliness.
• Ensure staff training and materials are adequate for tasks.

Skills

Knowledge of NHS Cleaning Standards

Knowledge of health and safety

Knowledge of COSHH

Knowledge of equality and diversity issues

Formal Management Training

Education

Basic Education to GCSE level including Maths and English

Level 2 Cleaning qualification or equivalent

Level 2 Supervising Food Safety in Catering

Certificate in First Line Supervisory Management

Job description

University Hospitals Birmingham NHS Foundation Trust

Band 3 Housekeeping Team leader

The closing date is 18 January 2026

The post holder is required to lead and supervise a large number of Housekeeping Assistants, under the supervision of the Housekeeping Manager, ensuring the environment is maintained to the highest possible standard. Responsible for delivering daily Housekeeping services including the daily allocation of work, monitoring standards of cleanliness, reporting of maintenance faults and ensuring all clinical and non-clinical areas are fit for purpose as outlined in the Cleaning Standards.

Two Vacancies: 1x 37.5 hours and 1x 22.5 hours.

Main duties of the job

• Allocate precise and clean instructions of work to be performed on a daily basis to all Housekeeping Assistants through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust; making alterations as circumstances and priorities dictate. Obtain additional manpower to ensure department responsibilities are fully covered; informing department management of gaps in services likely to impact on standards.
• Ensure all staff know their duties; particularly when allocated to unfamiliar areas where requirements may differ. Ensure staff have the sufficient skills, training and materials to complete required tasks to a high standard within their allocated time.
• Be visible on the 'shop floor'; monitoring departments and areas serviced by the Housekeeping Department; monitoring work ensuring cleaning tasks are undertaken and completed in line with the required standards.
• Undertake a selection of areas as prioritise and carry out a formal monitoring of the service is being provided and record findings using a Quality Assurance System. In both cases ensure feedback of findings is reported to staff and colleagues; checking appropriate corrective actions are effectively taken.
• Organise and participate in the carrying out and completion of specialist cleaning tasks such as stripping and re‑applying emulsion floor polishes, carpet and upholstery shampooing, steam cleaning and sanitary descaling.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

(None provided.)

Qualifications

• Basic Education to GCSE level -- including Maths and English qualifications (E)
• Trained or willingness to undertake training in a competence qualification in cleaning, infection control and / or support service by an awarding body, NVQ or equivalent (E)
• Heartlands, Solihull and Heartlands Hospital Only: -
• Willingness to achieve Level 2 Cleaning qualification or equivalent (e.g. National Vocational Qualification NVQ or certificated British Institute of Cleaning Science qualification (BICs) (E)
• Solihull and Heartlands Hospital Only : -
• Certified in or a willingness to achieve Level 2 Supervising Food Safety in Catering (E)
• Certificate in First Line Supervisory Management or willingness to achieve Certification. (D)

Experience

• Knowledge of the NHS Cleaning Standards (E)
• Knowledge of health and safety (E)Knowledge of COSHH (E)
• Knowledge of the NHS policies, health and safety, risk management and payroll (E)
• Formal Management Training (D)
• Knowledge and understanding of equality and diversity issues (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust