Band 3 Clinical Services Administrator - Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

An NHS Trust is seeking a highly motivated individual to join their STEPs Specialist Eating Disorder Inpatient Unit, providing essential administrative support to the clinical team. Responsibilities include managing clinical records, data monitoring, and assisting in service developments within a dynamic multi-disciplinary team environment. The ideal candidate should have excellent organisational skills and a working knowledge of Microsoft Office systems.

Qualifications

• Ability to prioritise workload effectively.
• Excellent knowledge of Microsoft Office systems.
• Experience in providing administrative support.

Responsibilities

• Provide comprehensive administration and secretarial support to multidisciplinary teams.
• Maintain clinical records for admissions and discharges and manage diaries.
• Take formal minutes and keep appropriate records.

Skills

Organisational skills

Flexibility

Initiative

Knowledge of Microsoft Office (Word, Excel)

Job description

Job overview

STEPs Specialist Eating Disorder Inpatient Unit is an AIMS Accredited ward which specialises in providing outstanding care for service users with eating disorders.

The unit has also been awarded Team of the year in 2017 and 2021
The unit is looking for a highly motivated and enthusiastic individual, to provide administrative and clerical support to the clinical team and ward manager including: maintaining clinical records for admissions and discharges, minute taking, monitoring service outcome data, supporting staff with service developments. You will be a key member of the multi-disciplinary team and assist in the promotion of a high quality service. The ability to prioritise your personal workload effectively, act on your own initiative and have a flexible approach to duties is of paramount importance.

Support will be given by the Team and excellent supervision is available.
The service works closely with our community eating disorder service, support and supervision for admin staff if offered from the excellent admin staff.

Main duties of the job

To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary
team. This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio). The post holder will need to meet
deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

There may be a requirement to provide supervision to support administrators or apprentice posts.

The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions – manager is available for reference but generally, they will manager their own workload.