Band 2 Administration Assistant

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in Newcastle upon Tyne is seeking a part-time Administration Assistant for the Dermatology Department. The role involves providing efficient reception services, supporting administrative tasks, and ensuring the timely availability of patient documents. The ideal candidate will possess strong communication skills and experience in a similar role. Flexibility in working arrangements may be considered. A focus on equality and diversity is emphasized, welcoming applications from diverse backgrounds.

Qualifications

• Experience in a reception or administrative role.
• Ability to work independently and as part of a team.
• Strong telephone communication skills.

Responsibilities

• Provide patient check-in, check-out and appointment booking.
• Support administrative services within the department.
• Maintain and update patient documents.

Skills

Face-to-face reception service

Efficient communication

Data entry accuracy

Job description

The role is a part‑time Band 2 Administration Assistant within the Dermatology Department’s Outpatient Team. The successful candidate will provide efficient reception services to clinicians and patients, working both independently and as part of a team.

Responsibilities

• Provide face‑to‑face reception service: patient check‑in, check‑out and appointment booking.
• Support efficient admin and clerical service within the Operational Services Department.
• Prepare, update and ensure timely availability of patient documents.
• Provide information to patients, relatives and staff.
• Deal with telephone enquiries promptly.
• Maintain accurate data input and amend records as necessary.
• Follow departmental policies and procedures and work independently.

Application & Reference Information

All references from current and previous employers covering a minimum of 3 years of employment are required. Please provide address, telephone number and work email of each line manager. Incomplete reference information may result in the application not being processed.

Successful candidates who require a DBS will be asked to pay for the DBS certificate via salary deduction from the first month’s pay.

Short‑listed candidates will be contacted by e‑mail; if you have not been contacted within 4 weeks of the closing date, assume your application has been unsuccessful.

Equal Opportunities

We welcome all applications irrespective of race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups. We are committed to promoting equality and diversity and to creating an inclusive environment.

Employment Conditions

Flexible working arrangements may be considered if compatible with service needs.