B2B Export Support Specialist - Spanish & Italian

Language Business; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury goods exporter is seeking a Spanish and Italian speaking Customer Service Executive. This role involves providing B2B support to clients in a friendly and supportive team. Responsibilities include managing customer orders, resolving queries, and liaising with couriers. Candidates must be fluent in Spanish, have a good knowledge of Italian, and possess prior customer service experience. The position is office-based in South West London, with a salary around £30,000 pa and Monday to Friday working hours.

Qualifications

• Fluency in Spanish is essential plus a good knowledge of Italian.
• Previous customer service experience or administrative experience is essential.
• A clear and confident communicator.

Responsibilities

• Placing customer orders for products.
• Advising customers on queries and finding solutions.
• Dealing with customer complaints.
• Liaising with courier and freight companies.
• Monitoring export operations efficiency.
• Providing support to Export Sales Teams when necessary.

Skills

Fluency in Spanish

Good knowledge of Italian

Previous customer service experience

Clear and confident communicator

Team player

Ability to work independently

Effective at prioritising

Ability to work under pressure

Job description

A leading luxury goods exporter is seeking a Spanish and Italian speaking Customer Service Executive. This role involves providing B2B support to clients in a friendly and supportive team. Responsibilities include managing customer orders, resolving queries, and liaising with couriers. Candidates must be fluent in Spanish, have a good knowledge of Italian, and possess prior customer service experience. The position is office-based in South West London, with a salary around £30,000 pa and Monday to Friday working hours.