Aviation Customer Service Agent – VIP Guest Experience

JMC Aviation; Stansted Mountfitchet; On-site; GBP 20,000 - 28,000; Full time

Job summary

A recruitment company specializing in aviation is seeking a Customer Services Representative based in Stansted. This permanent role requires a high level of customer service experience and flexibility. Responsibilities include greeting visitors, ensuring a VIP service for passengers, and inter-department communication to enhance customer satisfaction. The position requires a valid UK driving licence and right to work in the UK. Benefit from ongoing training and an array of employee benefits.

Benefits

22 days annual leave

Salary Exchange Pension Scheme

Enhanced Maternity and Paternity Schemes

Ongoing Training and Certification Programmes

Qualifications

• Must have a valid UK driving licence and access to a vehicle.
• Valid UK Right to Work required.

Responsibilities

• Meet and greet visitors and crew.
• Collaborate with departments for a seamless passenger experience.
• Prepare and plan for upcoming flights.

Skills

High level of customer service experience

Flexibility with time

Job description

A recruitment company specializing in aviation is seeking a Customer Services Representative based in Stansted. This permanent role requires a high level of customer service experience and flexibility. Responsibilities include greeting visitors, ensuring a VIP service for passengers, and inter-department communication to enhance customer satisfaction. The position requires a valid UK driving licence and right to work in the UK. Benefit from ongoing training and an array of employee benefits.