AV Technician - Venue Based

4Wall Entertainment; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading AV production company in London is seeking an experienced AV Technician to deliver and install AV equipment for events. This role involves client interaction and technical support to ensure exceptional service. Candidates should have strong audio and video knowledge, customer service skills, and the ability to work in a fast-paced environment. A flexible schedule is necessary, with overtime for business needs.

Qualifications

• Broad knowledge of audio, video, networking, and lighting techniques is essential.
• Experience within the AV live event industry is required.
• Strong troubleshooting and repair skills needed.
• Must be able to work under pressure and multitask.

Responsibilities

• Deliver and install AV equipment providing superior quality service.
• Support with planning jobs and client quotes.
• Meet and greet clients to ensure satisfaction with setup.
• Attend meetings and conduct client show rounds when necessary.
• Work with warehouse and logistics teams for equipment delivery.

Skills

Audio knowledge

Video knowledge

Networking techniques

Lighting techniques

Customer service skills

Communication skills

Job description

Overview

We are currently seeking an experienced AV Technician, to join our team based at a prestigious 5 star London venue.

This is a varied role in you which will get involved with all areas of event delivery from client show rounds and the initial quote stage through to derig.

The ideal candidate will have a flexible can-do attitude, strong technical ability, outstanding client facing skills and the share our passion for exceptional client service!

Role and Responsibilities

• Working closely with the resident Technical Account Manager, you will deliver, install and de-rig AV equipment providing a superior quality audiovisual service that goes beyond client expectations.
• You will support with the planning of jobs and client quotes, ensuring all administration is carried out in a timely fashion.
• You will meet and greet clients on arrival to ensure they are happy with the equipment set up, providing instruction on how to operate the equipment and technical support where necessary.
• In the absence of the Technical Account Manager you will attend sales, production and weekly operations meetings, in addition to conducting client show rounds.
• You will also work closely with our warehouse and logistics teams to ensure kit is prepped, delivered and returned as required.

Qualifications and Pre-Requisites

• Broad knowledge of audio, video, networking, and lighting techniques is essential
• Demonstrated technical/electronics training, and/or experience within the AV live event industry is required
• Must have good troubleshooting and repair skills
• Must be creative and resourceful, team-oriented, have a positive attitude and great customer service skills, with strong communication skills, and able to work under pressure
• Must be able to take directions as well as a multitask in a fast-paced environment without supervision

Hours and Availability

A minimum of 40 hours per week, Monday to Sunday.

Overtime will be required as necessitated by the needs of the business which will include early mornings, late evenings and weekends. Overnight stays will also be required occasionally. The ability to facilitate this is key as the needs of the business are paramount.

Physical Requirements

The duties and tasks of this position require the employee to regularly stand and walk, as well as push, pull, bend, climb, reach, twist, and kneel, and lift and/or move 25kg.

Other physical requirements of the role include communication, excellent aural skills and visual acuity such as close vision, peripheral vision, depth perception and the ability to adjust focus.

The employee will not always be in a temperature-controlled work environment and may experience temperature variations due to local weather conditions.

If you are self-motivated, flexible and have the required skills and abilities together the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, get in touch.