Automotive Service Advisor

ASI Recruitment; Little Bookham; On-site; GBP 28,000 - 32,000; Full time

Job summary

A respected independent garage in Little Bookham is seeking a Service Advisor to join their front-of-house team. The role offers flexible working hours and a salary of £28,000-£32,000 plus incentives. Responsibilities include managing customer interactions, scheduling work, and delivering excellent service. Ideal candidates will have experience in the motor trade and strong organizational skills. This is a great opportunity to work with a friendly and well-regarded team.

Benefits

Flexible working hours

Paid lunch once a week

21 days holiday + bank holidays

Qualifications

• Experience as a Service Advisor within the motor trade (independent or dealership).
• Strong organisational skills and ability to manage a busy workload.
• Confident communicator who enjoys working with customers.

Responsibilities

• Acting as the first point of contact for customers, both in person and by phone.
• Managing bookings, scheduling work and maintaining clear communication with the workshop.
• Providing updates on vehicle progress and ensuring customers feel informed.

Skills

Experience as a Service Advisor within the motor trade

Confident communicator

Strong organisational skills

Proactive, friendly and professional approach

Knowledge of automotive systems

Job description

The best mechanics fix cars; the best service advisors fix experiences.”

Service Advisor - Independent Garage (Bookham Area)

Salary: £28,000-£32,000 + incentives
Flexible hours | Friendly, well-respected independent garage

I'm working with a highly regarded independent garage in the Bookham area, known for its loyal customer base, honest approach, and supportive team environment. They are now looking for a Service Advisor to join their front‑of‑house team.

Why this role is a great fit

• Flexible working hours between 7:30am-6pm
• Options include: 7:30-5:00 or 8:30-6:00
• Choice of 30‑minute or 1‑hour lunch – adjust your start/finish time accordingly
• £28,000-£32,000 basic salary
• Additional incentives (no pressured bonus structure)
• Paid lunch once a week
• 21 days holiday + bank holidays
• Work with a respected, long‑standing independent garage with a positive reputation locally

What you'll be doing

• Acting as the first point of contact for customers, both in person and by phone
• Managing bookings, scheduling work and maintaining clear communication with the workshop
• Providing updates on vehicle progress and ensuring customers feel informed and supported
• Preparing job cards, estimates and liaising with technicians
• Delivering excellent customer service and building strong customer relationships

What we're looking for

• Experience as a Service Advisor within the motor trade (independent or dealership)
• Confident communicator who enjoys working with customers
• Strong organisational skills and ability to manage a busy workload
• A proactive, friendly and professional approach
• Knowledge of automotive systems or workshop processes (advantageous)

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you're not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you're interested or know of someone that might be please get in touch.

Important

Silent Search™

Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you're invited to interview. Your job search stays private — just as it should.

Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.

The job is based in Bookham, and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.