Automotive Parts Call Centre Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Diss; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading automotive recruitment consultancy is seeking a Parts Call Centre Advisor based in Diss, UK. The role involves understanding customers' parts needs, delivering excellent customer service, and maintaining relationships with manufacturers. Ideal candidates should have prior experience in automotive parts and strong communication skills. This permanent, full-time position offers a salary of £26k with an OTE of £29k. Working hours are Monday to Friday, with one Saturday every two weeks.

Qualifications

• Previous experience working in an automotive parts operation is essential.

Responsibilities

• Establishing all customers’ needs for the correct required parts.
• Delivering exceptional customer service to external and internal customers.
• Maintaining a strong working relationship with the manufacturer.
• Discussing relevant promotions and offers to customers.
• Receiving, recording and allocating parts and consumables from suppliers.

Skills

Excellent communication skills

Ability to work towards deadlines

Confident and professional

Job description

Parts Call Centre Advisor

£26k With £29k OTE

Diss

Permanent, Full Time

Monday to Friday / 1 in 2 Saturdays

We are currently on the lookout for a Parts Call Centre Advisor to join our client’s company, based in Diss. If you are an experienced Automotive Parts Advisor and would like a new challenge within a different company – then please apply today!

Duties and Responsibilities include:

• Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
• Delivering exceptional customer service to external and internal customers.
• Maintaining a strong working relationship with the manufacturer.
• Discussing relevant promotions and offers to customers.
• Receiving, recording and allocating parts and consumables from suppliers.

Your background & skill:

• Previous experience working in an automotive parts operation is essential.
• Excellent communication skills.
• Ability to work towards deadlines.
• Confident and professional.

For further details on this Automotive Parts Call Centre Advisor role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Consultancy.