Automation & Process Improvement Analyst

Zopa Bank Limited; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent UK bank located in Manchester seeks an Automation Analyst to drive process improvements and implement automation solutions. The role requires close collaboration within an Agile delivery team, conducting data analysis, and creating user stories for development. Candidates should have a strategic mindset, strong communication skills, and experience with Lean-Agile methodologies. The bank focuses on operational efficiency to enhance customer satisfaction and support staff to focus on value-adding activities.

Qualifications

• Knowledge of the change and project management.
• Lean-Agile methodology experience is desirable.
• Strategic and problem-solving mindset with a metrics driven decision making approach.

Responsibilities

• Conduct detailed data & process analysis to understand processing times and potential savings.
• Create detailed user stories for the RPA Developer team.
• Utilise Lean-Agile methodology to deliver suitable solutions.

Skills

Change management

Lean-Agile methodology

Problem-solving

Communication skills

Interpersonal skills

Job description

A prominent UK bank located in Manchester seeks an Automation Analyst to drive process improvements and implement automation solutions. The role requires close collaboration within an Agile delivery team, conducting data analysis, and creating user stories for development. Candidates should have a strategic mindset, strong communication skills, and experience with Lean-Agile methodologies. The bank focuses on operational efficiency to enhance customer satisfaction and support staff to focus on value-adding activities.