Audio Visual Technician

Jacobs Massey; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading AV service provider in Greater London is seeking an AV Technician to deliver high-quality technical presentation services for events. The ideal candidate will have excellent knowledge of corporate audio-visual equipment, strong communication skills, and the ability to work under pressure. This role involves rigging technical equipment, operating during events, and supporting the AV team in various capacities. Join a premier venue renowned for exceptional customer service and become part of an award-winning team.

Qualifications

• Experience in operating audio visual technical equipment during events.
• Demonstrates confident and professional interaction with clients.
• Ability to work under event pressure and achieve client expectations.

Responsibilities

• Rigging and de‑rigging audio, lighting, AV, video / data equipment.
• Operate technical equipment during events.
• Assist in delivery of Event ICT.

Skills

Excellent knowledge of corporate audio‑visual equipment

Strong verbal and written communication skills

Ability to work across teams

Confidence to identify risks and make dynamic decisions

Education

Qualification in Audio Visual or equivalent experience

IOSH trained or equivalent experience

Any rigging and slinging training

Job description

Job Description

Our client has a new opportunity for an AV Technician to join their team. The role involves supporting the Discipline Head and Senior AV & IT Logistics Manager as part of a professional team delivering high-quality technical presentation services to events — primarily within the venue and occasionally at external locations.

The successful candidate will be expected to demonstrate a confident, professional, and approachable manner at all times when working with clients, venue staff, colleagues, and production companies, ensuring the highest standards of service are maintained.

The AV Department

The AV Department is part of the Operations team, which prides itself on delivering exemplary levels of customer service to enhance the visitor experience.

The department delivers Audio Visual services for the venue and is a key part of its success, incorporating many specialists in the AV industry. They work closely with event managers to organise and operate most events, providing first‑class AV technology to clients.

Key Tasks

• Rigging and de‑rigging audio, lighting, AV, video / data, sets, and display equipment in accordance with health and safety regulations and procedures.
• Operate Audio Visual technical equipment during events.
• Undertake general duties under instruction from the Senior AV & IT Logistics Manager or Discipline Head, including maintaining a tidy and efficient working environment.
• Represent the AV Department as a Client Liaison Technician, acting as a conduit between the client and project management on an event.
• Assist with the development of facilities and extend the boundaries of achievable operations.
• Assist with inventory storage of equipment, including repairs.
• Undertake training (both internal and external) in all relevant technical subjects.
• Support the Senior AV & IT Logistics Manager or Discipline Head in identifying improvements in day‑to‑day operations.
• Deploy equipment at own discretion if essential to the effective operation of an event. (If billed to a client, prior approval is required from management.)
• Make immediate procedural decisions where necessary; more significant decisions will be made in conjunction with senior staff.
• Carry out any other duties as requested by management (including weekend work).
• Assist in the delivery of Event ICT, including but not limited to : running network cables, basic troubleshooting, VLAN association, IP subnet address configuration, setting up printers and IP phones.

Person Specification

Experience

• Excellent knowledge of corporate audio‑visual equipment, with up‑to‑date technical knowledge.
• Strong verbal and written communication skills, with the ability to articulate with clients under event pressure.
• Ability to work across teams to deliver client expectations in a timely and professional manner.
• Confidence to identify risks and make dynamic decisions to protect the venue and the client.

Technical Skills and Qualifications

• Qualification in Audio Visual or equivalent experience.
• IOSH trained, or equivalent experience in working at height and manual handling.
• Any rigging and slinging training.

Behaviours

• Working together
• Seeing the Big Picture
• Delivering at Pace
• Managing a Quality Service

About the Centre

We are a central London premier venue for domestic and international events. Located in the heart of Westminster, our award‑winning venue offers modern, flexible spaces for all types of events — from conferences and exhibitions to award ceremonies, dinners, and fashion shows.

We host hundreds of events each year, ranging from high‑profile international conferences to bespoke corporate meetings. At the heart of everything we do is a steadfast commitment to exceptional customer service.

Our people are central to our success. From our acclaimed in‑house caterers, to our expert AV and IT teams, every member of staff plays a vital role in delivering outstanding experiences.

As of 2025, we’ve proudly achieved over 50 industry awards since 2014 — an ongoing recognition of our excellence in the events sector. Most recently, we were awarded three Gold Eventex awards for Best Venue, Most Versatile Venue, and Best Event Space. These accolades reflect our unwavering commitment to delivering outstanding experiences for every client and delegate.

This is an exciting time to join the Centre, as we continue to grow, evolve, and lead in a dynamic events landscape.