Attendance Monitoring Officer

Regent College London; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A higher education institution in London is seeking an Attendance Monitoring Officer to enhance student engagement and compliance. This role involves leading the attendance monitoring strategy, liaising with different teams, and ensuring adherence to regulatory frameworks. Candidates should possess excellent communication skills, attention to detail, and proficiency in office software. An office-based position with the possibility of occasional evenings or weekends. Join us to contribute to student success and retention efforts.

Qualifications

• Strong attention to detail and high accuracy in data entry.
• Proficient with student information systems and databases.
• Excellent communication and interpersonal skills.

Responsibilities

• Support students with attendance issues and ensure policy adherence.
• Liaison between Student Services and other departments.
• Train faculty on attendance procedures.

Skills

Attention to detail

Excellent communication skills

Organizational abilities

Proficient in MS Office (Excel)

Time-management skills

Confidentiality management

Tools

Student information systems

Databases

Job description

The Attendance Monitoring officer plays a central role in supporting student engagement and success. The postholder is responsible for leading the attendance monitoring strategy and operational processes, ensuring that attendance data is actioned to support student retention, academic achievement, and compliance with regulatory frameworks, including UKVI/OfS requirements for international students.

Main Duties and Responsibilities

• Support early intervention processes for students with low or irregular attendance. Works closely with academic and administrative teams to identify attendance issues and support appropriate follow-up actions.
• Notify students of attendance concerns and assist in understanding attendance expectations and schedule meetings in person.
• Attending weekly SEMS meetings, fitness to study concern meetings, intervention and support, re-instatement and return to study meetings, repeated lateness, suspension.
• Ensure adherence to attendance policies and regulatory requirements.
• Support compliance audits by providing accurate documentation and records.
• Serve as the key liaison between Student Services, Schools, Registry, Visa Compliance, and IT Services.
• Train faculty and staff on attendance procedures and use of relevant systems.

Policy and Compliance

• Ensure compliance with external regulatory requirements (e.g., OfS, UKVI for international students).
• Strong attention to detail and high accuracy in data entry.
• Proficient with student information systems, databases, and MS Office (Excel in particular).
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational and time-management abilities.

Working Conditions

• Office-based with regular interaction across campuses.
• Occasional early evenings, or weekends depending on business needs.
• Use of computers, databases, and attendance monitoring devices.