Associate Representative - Inside Sales

Wesco; Warrington; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company is looking for an Associate Representative - Inside Sales in Warrington. The role involves interacting with customers to drive sales by processing orders, suggesting additional items, and enhancing customer satisfaction. Candidates need a high school diploma and some sales experience, along with strong communication and multitasking skills.

Qualifications

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Knowledge and experience in sales and administration is advantageous.
• Familiar with Microsoft Office and basic computer skills.

Responsibilities

• Interact with customers to increase sales through phone and email.
• Obtain and process customer orders and provide updates on delivery.
• Collaborate with outside sales to ensure sales goals are met.

Skills

Verbal communication skills

Written communication skills

Teamwork

Microsoft Office familiarity

Multitasking ability

Education

High School Degree

Bachelor’s degree (preferred)

Job description

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Associate Representative - Inside Sales, Warrington

Client:

Wesco

Location:

Warrington, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

0725f29c67ef

Job Views:

6

Posted:

19.08.2025

Expiry Date:

03.10.2025

Job Description:

As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the company's products and/or services by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock-outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
• With guidance, own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
• Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reasons for loss of order.
• Review open customer order reports and act on open items, including those at risk of not meeting delivery promises.
• Maintain distribution system backorder report, associated customer expediting report, notices, and customer notifications.
• Report industry trends, competitive pricing, and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Preferred knowledge and experience in sales and sales administration; still acquiring higher-level knowledge and skills, but a productive professional contributor (0-2 years).
• Familiar with Microsoft Office, with basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Strong verbal and written communication skills.
• Ability to prospect and market concepts to existing and potential new accounts.
• Ability to solve routine or standard problems independently.
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with supervision.