Associate Product Manager

HM Revenue & Customs; England; Hybrid; GBP 46,000; Full time

Job summary

A UK government agency is looking for an Associate Product Manager to facilitate a product team in building and releasing digital services. The role involves defining product scopes, engaging stakeholders, and maintaining user stories. Candidates should have experience in stakeholder management and problem-solving. The position offers a salary of £45,544 and a generous benefits package, including a strong pension contribution and flexible working options.

Benefits

Generous leave allowance of 25-30 days

Pension contributions up to 28.97%

Flexible and hybrid working policies

Family-friendly policies

Qualifications

• Experience in building and maintaining positive relationships with stakeholders.
• Experience in understanding problems and finding solutions.
• Ability to collaborate with specialists to resolve issues.

Responsibilities

• Deliver product features for Business Tax.
• Define service scope and key features based on user research.
• Engage stakeholders for product vision and roadmap buy-in.
• Work with multidisciplinary teams to build the product.
• Maintain a backlog of user stories for product features.
• Contribute to the product management community of practice.

Skills

Stakeholder relationship management

Problem-solving

Collaboration

Job description

Job description

An Associate Product manager is responsible for facilitating a product team to build and release products or features. Associate Product Managers understand the business goals, the user needs for the service, and the different options for how to build and scope the digital product according to those needs. Associate product managers at HMRC can make use of multiple learning and development opportunities to develop their product management skills if joining at entry level. Product managers at HMRC follow the government Digital and Data (GDaD) capability framework and career paths.

Person specification

Responsibilities

• Deliver product features for Business Tax
• Define the scope of the service and the key features, and adapt this as new information is learnt (e.g. as business objectives evolve or user research offers new insights).
• Engage stakeholders to get buy in for the product vision and roadmap
• Work with a multidisciplinary product delivery team (civil servants or suppliers) with skills such as user research, service design, business analysis, or software engineering to shape the product and build it.
• Own and maintain a backlog of ‘user stories’ (which describe features and functions a user should be able to do on the product) and prioritise the order in which they will be built and released to users. These should be in line with the goals of the product set by the organisation.
• Participate in, and contribute to the Product management community of practice, whether through taking part in community initiatives, running sessions or talks, or other activities which support other product managers.

Essential Criteria

• Experience of building and maintaining positive relationships with stakeholders
• Experience of understanding problems within a service, product or process, and finding a positive solution to resolve the issue.
• Ability to collaborate with other professions or specialists to solve a problem.

Behaviours

We\'ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions
• Changing and Improving

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visit Thinking of joining the Civil Service