Associate Informatics Technical Specialist

Abbott Laboratories; Maidenhead; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global healthcare company in Maidenhead seeks an Associate Informatics Technical Specialist to deliver AlinIQ digital health solutions. The role requires expertise in informatics applications and strong communication skills to ensure project success and customer satisfaction. You'll execute work plans, configure products, and provide training. Competitive benefits include competitive salaries and flexible health options. This position offers a dynamic environment to contribute to innovative healthcare solutions.

Benefits

Competitive salary

Defined contribution pension scheme

Private healthcare

Life assurance

Flexible benefits scheme

Qualifications

• Technical proficiency in informatics applications.
• Experience in lab or technical environments preferred.
• Strong understanding of database applications and business processes.

Responsibilities

• Execute project work plans focusing on timely delivery.
• Configure and integrate products to customer specifications.
• Deliver user training and ongoing support.

Skills

Communication skills

Analytical thinking

Attention to detail

Problem-solving

Education

Education in Computer Science, Information Systems, or related fields

Tools

MS Office

MS Project

SmartSheet

Job description

Are you passionate about digital health and informatics? Do you enjoy solving problems, working with cutting-edge technology, and delivering exceptional customer experiences? We’re looking for an Associate Informatics Technical Specialist to join our team in Maidenhead, supporting the delivery of AlinIQ Digital Health applications.

About the Role

As an Associate ITS, you’ll be a technical expert responsible for the end-to-end delivery of AlinIQ solutions. This role requires strong communication, analytical thinking, and a proactive mindset to ensure high customer satisfaction and successful project execution.

Key Responsibilities

• Execute project work plans with a focus on timely delivery and risk mitigation
• Configure and integrate AlinIQ products to customer specifications
• Deliver user training and provide ongoing support
• Build strong relationships with key customers
• Maintain accurate project documentation and systems of record
• Participate in team and customer meetings
• Travel to client sites occasionally

What We’re Looking For

• Education in Computer Science, Information Systems, Medical/Hospital Informatics, or related fields
• Experience in informatics applications or relevant lab/technical experience
• Strong understanding of database applications and business processes
• Excellent verbal and written communication skillsTechnical proficiency in MS Office, MS Project, or SmartSheet
• Ability to work independently with attention to detail and quality
• A customer-first mindset with a willingness to innovate and elevate issues constructively

Why Join Us?

• As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.

  Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

  Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.