Associate Director Surveyor - Mixed Use

MAPP; London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading property management company is seeking an Associate Director Surveyor for a Mixed Use portfolio in London. This role involves managing daily operations, ensuring compliance, and enhancing occupier satisfaction. Ideal candidates will have 5+ years of experience and MRICS qualifications, with a commitment to excellence and team development.

Qualifications

• Minimum 5 years in a similar role.
• Residential experience required; commercial experience preferred.
• MRICS qualification is desirable.

Responsibilities

• Manage assigned properties, overseeing daily operations and service delivery.
• Coordinate onboarding and offboarding processes, including TUPE procedures.
• Review leases and ensure occupier compliance.

Skills

Compliance Management

Service Delivery

Client Engagement

Audit Management

Team Management

Problem Solving

Communication

Education

MRICS qualification

Job description

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Associate Director Surveyor - Mixed Use

Department: Retail

Employment Type: Full Time

Location: MAPP London Workspace

Compensation: GBP 40,000 - GBP 50,000 / year

Description

MAPP is the UK's leading specialist in commercial property and asset management, managing over GBP 30bn+ of property for UK and overseas clients.

MAPP aims to make property management beneficial for people and the planet, offering a holistic approach through its Property Management frameworks.

We seek individuals passionate about making a difference in property management. If you are a great character and believe you can contribute, we encourage you to apply, even if you don't meet every criterion.

At MAPP, we value diversity and inclusion, promoting a welcoming environment for all backgrounds and neurodiversities. We are a B Corp, committed to learning, growth, and community involvement through events and charity work.

This role offers an opportunity to be part of our innovative property management team. We look for individuals with great character to join us.

Title, Team and Role Summary

Title: Surveyor

Team: Surveying - Mixed Use

Reporting To: Director - Head of Mixed Use

Role Summary / Purpose and Scope

Surveyors manage assigned properties, overseeing daily operations, service delivery, occupier relations, service charge management, and compliance. The role includes residential work within a mixed-use portfolio, primarily in London.

Skills, Knowledge and Values

Technical and People Skills:

• Support planned works, asset replacement, PPMs, and ensure budgets and plans are aligned with compliance standards.
• Monitor statutory and internal compliance, conduct audits, and manage control documents and systems.
• Authorize supplier payments and support client property transactions.
• Review leases and ensure occupier compliance.
• Manage a team aligned with MAPP Values.
• Engage with occupiers to improve satisfaction and retention.
• Coordinate onboarding and offboarding processes, including TUPE procedures.

Values & Behaviour:

• Exhibit MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, and Accountable.
• Show initiative, be proactive, and meet deadlines.
• Embrace change and technology.
• Communicate effectively at various levels.
• Deliver excellent service and develop innovative solutions.
• Commit to personal and team development.

Experience and Salary

Experience & Certifications:

• Minimum 5 years in a similar role.
• Residential experience required; commercial experience preferred.
• MRICS qualification is desirable.

Working Hours: 9am - 5.30pm Monday - Thursday, 9am - 5pm Friday

Salary Range: GBP 55,000 - GBP 65,000 per annum, depending on experience.